Dillon Tscheu
San Antonio,TX
Summary
Adept at enhancing operational efficiency and quality control, my tenure at OneCor Services showcases a proven track record in system maintenance and relationship building. Leveraging skills in diagnostic testing and effective communication, I've driven team success and client satisfaction, with a notable achievement of reducing equipment downtime by 30%.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Technician
Onecor Services
03.2019 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
Maintenance Technician
Clow Stamping Company
10.2017 - 03.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Hazmat Tanker Driver
Danco Transport
05.2014 - 10.2017
- Executed correct processes when delivering chemicals on highways, meeting Department of Transportation standards for every load.
- Improved customer satisfaction through prompt communication with dispatchers and clients regarding any delays or issues encountered during transport.
- Streamlined route planning using GPS technology, ensuring accurate delivery times while minimizing fuel usage.
- Contributed to a high standard of fleet maintenance by regularly inspecting for any mechanical issues, promptly reporting problems, and coordinating necessary repairs.
- Assisted in the development of new drivers through mentoring and providing guidance on industry best practices related to hazmat tanker operations.
- Collaborated effectively with dispatchers to adjust plans based on changing conditions such as weather events or road closures impacting transportation routes.
- Decreased fuel consumption by monitoring vehicle performance and implementing fuel-efficient driving techniques.
- Enhanced safety protocols by conducting thorough pre-trip and post-trip inspections of vehicles and equipment.
- Supported environmental sustainability initiatives by properly disposing of hazardous materials according to federal guidelines and company policies.
- Reduced the risk of accidents by consistently practicing defensive driving strategies and maintaining awareness of surrounding traffic conditions.
- Delivered hazardous materials securely while adhering to all relevant laws, regulations, permits, placarding requirements, and company policies.
- Performed regular inspections on tanker trucks, identifying issues requiring repair.
- Exhibited strong problem-solving skills when troubleshooting technical issues with tanker equipment, ultimately minimizing delays in the transportation process.
- Handled emergency situations calmly and professionally while exercising sound judgment in decision making under pressure.
- Increased efficiency in loading/unloading processes by collaborating closely with team members and following proper hazmat procedures.
- Demonstrated a commitment to continuous learning by attending industry training events and staying current on relevant regulatory updates.
- Ensured timely deliveries by planning optimal routes and adhering to strict schedules.
- Promoted a culture of safety within the company by attending regular safety meetings, training sessions, and sharing best practices with colleagues.
- Maintained compliance with federal regulations by accurately completing driver logs, inspection reports, and other required documentation.
Manager on Duty
Crow Wing Recycling
04.2012 - 12.2014
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
- Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
- Led successful cross-functional projects to drive business growth and improve operational efficiency.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
Education
VoTec - Diesel Mechanics
Ashworth College
Norcross, GA04.2012
GED -
Brainerd Senior High School
Brainerd, MN05.2010
Skills
- Testing and repair
- Safety Compliance
- Mechanical Troubleshooting
- Mechanical Aptitude
Certification
CDL-A
Osha 10
H2S Safety
Safeland
Also hold all customer specific certifications
Timeline
Lead Technician
Onecor Services
03.2019 - Current
Maintenance Technician
Clow Stamping Company
10.2017 - 03.2019
Hazmat Tanker Driver
Danco Transport
05.2014 - 10.2017
Manager on Duty
Crow Wing Recycling
04.2012 - 12.2014
VoTec - Diesel Mechanics
Ashworth College
GED -
Brainerd Senior High School
CDL-A
Osha 10
H2S Safety
Safeland
Also hold all customer specific certifications
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