DILLON WEATHERS
Birmingham,AL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.
Professional manufacturing worker with extensive experience in assembly line operations and strong commitment to quality control. Proven track record of optimizing production processes and maintaining equipment to ensure smooth workflow. Highly reliable team player, adaptable to changing needs and focused on achieving collective goals.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Amazon Prime Products
Birmingham, AL
04.2022 - Current
- Delivered packages efficiently, ensuring timely arrival at designated locations.
- Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
- Communicated with dispatch to receive updates on delivery schedules and route changes.
- Managed inventory of goods in transit, verifying contents against manifests for accuracy.
Assembly Support Team
Mercedes-Benz US International
Vance, Alabama
08.2022 - 11.2025
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Use hand and automatic tools to install automotive parts and maintain safety regulations.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Self-motivated, with a strong sense of personal responsibility.
Assistant Store Manager
Hibbett Sports Store
Birmingham, AL
02.2025 - 10.2025
- Supervised daily operations to ensure efficient store management and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Implemented inventory control measures to reduce stock discrepancies and optimize availability.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Addressed customer inquiries and resolved issues promptly to enhance shopping experience.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Paint Technician
Carvana Inspection Center
Bessemer, AL
03.2021 - 05.2022
- Taped off adjacent areas and parts such as mirrors and handles to prevent overspray.
- Sanded and sealed completed finishes according to precise specifications.
- Primed vehicle repairs to improve adhesions of new paint coats.
- Prepared surfaces by removing imperfections, applying rust-resistant undercoats and sealing seams.
- Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect from paint.
- Matched paints to vehicle color specifications or original manufacturer colors.
- Followed OEM standards for blending formulas, applying topcoats and curing paint.
- Mixed and applied customer paint colors to match original vehicle appearance or match new specifications.
- Cleaned surfaces to be painted and applied color coats using sprayers and brushes.
- Refinished painting work to correct errors and damage to vehicles.
- Checked quality of completed work to identify flaws such as blisters or streaks.
- Maintained painting and coating, ventilation, compressed air and personal protective equipment.
Customer Service Representative
Wells Fargo
Birmingham, AL
01.2020 - 03.2021
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Assembly/Material Handler
Autocar Trucks
Birmingham, Alabama
10.2018 - 12.2019
- Verified accuracy of shipments against purchase orders and invoices.
- Utilized forklift to move inventory items.
- Used digital database to keep records of units and stock moved.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Logged unit quantities and entered data into inventory database.
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
- Cleaned tools, equipment, and workstations as needed throughout shift.
Forklift Operator
Ryder Logistics
Bessemer, AL
02.2016 - 07.2018
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Maintained current forklift training and certification as required by company policies.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Assembly Line Worker
Mercedes Benz US International
Vance, AL
09.2015 - 03.2016
- Set up and performed hand and automatic assembly operations oncomponents, sub-assemblies and assemblies
- Assembled components with hand and power tools
- Assessed work for errors or compliance issues and made corrections andmodifications when necessary
- Performed and submitted first piece for inspection
- Connected motor leads and connectors to required power sources
- Determine materials, tools and equipment needed for product orders.
Forklift Operator
BLG Logistics
Vance, AL
04.2014 - 08.2015
- Assisted in loading and unloading freights swiftly and safely
- Organized and coded all documents related to due diligence foracquisitions
- Used propane forklift to load trailer at warehouse
- Selected products for specific routes according to pick sheets
- Assembled product containers and crates
- Certified and skilled forklift operator.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
Forklift/Delivery Driver
Inline Lighting & Electric
Pelham, AL
05.2013 - 01.2015
- Picked up incoming stock and delivered materials to designated locations.Divided cargo received by account number and intended location. Assembled orders to be filled and delivered to new construction homesand job sites. Loaded and unloaded 2 delivery vans per shift. Loaded truck and properly secured items to prevent damage during transportation. Completed on-time deliveries by choosing the best and most efficientroutes.Drove company truck for local and intra-state pick-ups and deliveries
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
Cashier
McDonald's Restaurant
Birmingham, AL
11.2008 - 06.2011
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Shades Valley High School
Irondale, AL05.2011
Skills
- Paint mixing
- Color matching
- Paint application
- Equipment operation
- Surface preparation
- Forklift operation
- Inventory management
- Team collaboration
- Customer Service
- Safety compliance
- Attention to detail
Timeline
Assistant Store Manager
Hibbett Sports Store
02.2025 - 10.2025
Assembly Support Team
Mercedes-Benz US International
08.2022 - 11.2025
Delivery Driver
Amazon Prime Products
04.2022 - Current
Paint Technician
Carvana Inspection Center
03.2021 - 05.2022
Customer Service Representative
Wells Fargo
01.2020 - 03.2021
Assembly/Material Handler
Autocar Trucks
10.2018 - 12.2019
Forklift Operator
Ryder Logistics
02.2016 - 07.2018
Assembly Line Worker
Mercedes Benz US International
09.2015 - 03.2016
Forklift Operator
BLG Logistics
04.2014 - 08.2015
Forklift/Delivery Driver
Inline Lighting & Electric
05.2013 - 01.2015
Cashier
McDonald's Restaurant
11.2008 - 06.2011
High School Diploma -
Shades Valley High School