Overview
Work History
Education
Skills
Timeline
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Dillon Wickman

Gaylord,Michigan

Overview

10
10
years of professional experience

Work History

CDL A OTR Driver

Prime Inc.
10.2023 - Current
  • Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
  • Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
  • Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
  • Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
  • Promoted a positive company image through courteous interactions with customers, fellow drivers, and the public while on the road.
  • Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
  • Received recognition for exceptional customer service by providing prompt and courteous deliveries at every stop.

Coach

Walmart
07.2014 - 10.2023
  • Started career as a sales associate and worked my way up in the company to the Coach position.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

High School Diploma -

North Dickinson High School
Felch, MI

Skills

  • Communication
  • Active Listening
  • Team Development
  • Customer Service
  • Decision-making
  • Attention to detail
  • Time management
  • Adaptability
  • Problem-solving

Timeline

CDL A OTR Driver

Prime Inc.
10.2023 - Current

Coach

Walmart
07.2014 - 10.2023

High School Diploma -

North Dickinson High School

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