Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dillon Yocom

Dillon Yocom

Salt Lake City,UT

Summary

Dynamic enterprise account executive with expertise in strategic account management and complex negotiations. Achieved #1 quota attainment and closed record-breaking deals, leveraging collaboration across diverse teams to enhance customer experience and drive revenue growth.

Overview

7
7
years of professional experience

Work History

Enterprise Account Executive

UserTesting
Salt Lake City, Utah
01.2025 - Current
  • Managed 100+ enterprise accounts, $1.2M annual quota within $1B–$5B revenue range.
  • Joined the first new logo dedicated team to drive net new logo acquisition.
  • Leveraged innovative prospecting strategies to achieve 3.5x pipeline coverage in six months.
  • Led C-level sales motions across Product, UX, CX, and Marketing groups.
  • Collaborated cross-functionally with BDR and marketing teams, establishing best practices.
  • Presented effective processes that became the adopted gold standard across teams.

Director, Sales (IC)

Concentrix
Salt Lake City, Utah
10.2022 - 12.2024
  • #1 rep in quota attainment for both FY23 and FY24
  • 2023 New Logo Booking Award winner
  • Closed the largest new logo deal in team history, opening a new vertical for VoC
  • Managed 100 named enterprise accounts ($1B+ revenue, 10K+ employees)
  • Navigated multi-stakeholder sales cycles (6–12 months) with ACVs ranging from $100K–$600K

Sr. Account Executive

Lucid Software Inc.
Salt Lake City, Utah
04.2022 - 10.2022
  • Managed portfolio of 35 enterprise accounts, driving revenue growth through strategic SaaS solutions.
  • Positioned solutions across diverse business areas to identify expansion opportunities.
  • Collaborated with product, engineering, UX, and architecture teams to improve customer outcomes.
  • Developed account strategies based on insights from customer experience and qualitative research.
  • Utilized advanced sales methodologies, including MEDDPICC, to enhance deal closure and customer engagement.

Strategic Sales Director

Crmnext
Salt Lake City, Utah
12.2020 - 04.2022
  • Elevated customer and member experiences for banks and credit unions in North America.
  • Founding AE for North America team.
  • Managed deal cycles with annual recurring revenue (ARR) ranging from $100K to $250K.
  • Localized successful APAC strategies for U.S. market implementation.
  • Built outbound workflows from inception to execution.
  • Mapped and prioritized a 100-account book to drive pipeline growth.

Product Sales Specialist

Cisco Systems, Inc.
Salt Lake City, Utah
08.2018 - 01.2021
  • Exceeded quota by 186% in fiscal year 2020.
  • Managed enterprise accounts with over 10,000 employees and annual contract values of $100K to $200K.
  • Sold Webex Experience Management and other SaaS solutions including Webex, Teams, and Contact Center.
  • Consistently outperformed leading EFM competitors such as Qualtrics.
  • Conducted partner training and enablement to enhance co-selling and product expansion efforts.

Education

Bachelor of Science - Professional Sales

Weber State University
Ogden, UT

Skills

  • Enterprise sales
  • Strategic account management
  • Complex negotiations
  • CRM software
  • Sales forecasting
  • Customer relationship management
  • Revenue growth strategies
  • Customer relationships
  • Stakeholder management
  • Cross-selling opportunities
  • Key account management

Accomplishments

  • Cisco Presidents Circle
  • Concentrix 2023 Bookings Award

Timeline

Enterprise Account Executive

UserTesting
01.2025 - Current

Director, Sales (IC)

Concentrix
10.2022 - 12.2024

Sr. Account Executive

Lucid Software Inc.
04.2022 - 10.2022

Strategic Sales Director

Crmnext
12.2020 - 04.2022

Product Sales Specialist

Cisco Systems, Inc.
08.2018 - 01.2021

Bachelor of Science - Professional Sales

Weber State University

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