Hi, I’m
Dillon Atchley
Benton,AR
Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Extensive experience in inventory management and shipment processing. Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Ability to multitask, work independently and within teams in fast-paced, high volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools. Excellent work performance and attendance record. I want to work for a company in which I can utilize my skills and abilities to their fullest.
Overview
10
years of professional experience
Work History
Fidelity Communications
Field Technician
01.2023 - Current
Job overview
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Calibrated new and existing equipment for optimal performance.
Pactiv
Stacker
10.2022 - 01.2023
Job overview
- Complied with company policy and legal regulations to achieve and maintain safe working environment.
- Identified and removed products that did not meet quality control standards.
- Stacked finished cases on pallets according to customer requests.
- Inspected final packaging to certify fit to customer specifications.
- Monitored complicated machinery and adjusted or shut down when problems arose.
- Worked evenings, weekends and holidays to meet needs of business.
Landers Chrysler Dodge Jeep Ram
Driver
01.2022 - 10.2022
Job overview
- Obtained customer signatures to complete and process paperwork.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Amazon
Shipping and Receiving Associate
11.2020 - 04.2022
Job overview
- Updated database with changes in carrier status.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled day-to-day shipping and receiving overseeing more than 15000 packages per day.
Leta Honda
Sales Representative
02.2019 - 11.2020
Job overview
- Achieved monthly sales goals
- b Assisted customers by answering questions and fulfilling their automotive needs ●
- ● Communicated customer needs to the sales managers .
- Qualified customers needs in a vehicle and the monthly payment that would fit in their budget ●
- ● Tried to maximize the customers trade- in Allowance ● Entered every customer in the CRM
- ● Completed Daily Marketing Plan
- ● Completed Walk Around Presentation's on all vehicles
- ● Went on all test drives
- ● Learned the sales process
- ● Learned Product Knowledge on all Honda Models and trim-lines y promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding sales delivery.
- Trained and mentored new sales representatives.
Landers Chrysler Dodge Jeep Ram Of Norman
Parts Warehouse Manager
02.2017 - 10.2019
Job overview
- Developed and managed daily operating procedures for drivers and warehouse employees.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Collaborated with Parts Manager to effectively cut down on defective
items in storage and in shipments
Maintained strong vendor connections at all stages, including
arranging pricing and delivery structures and managing specific
shipment or paperwork concerns
● Customer service
● Organization
● Sales strategies
● Customer assistance
● Opening and closing procedures
● Merchandising
● Restocking and display setup
● Automotive sales techniques
● Greeting guests
● Restocking
● Upselling and cross-selling
● Quality control
● Contract negotiations
● POS system operations
● Wrapping and boxing
● Data analysis
● Growth planning
Landers Chrysler Dodge Jeep Ram
Service Porter
08.2013 - 02.2017
Job overview
- Communicated with Service Advisers about the needs of all the service customers ●
- ● Greeted all service customers as they came in the service drive I logged in each customer and their vehicle into the computer along with their service needs
- ● I also drove the service shuttle to take customers home while their vehicles was being serviced ●
- ● Cleaned and organized the service drive
- ● Parked and organized the vehicles in the service bullpen
Education
Pulaski Technical CollegeLittle Rock, AR
1 Year Left from Graphic Design
06.2015
Valley ViewJonesboro, AR
High School Diploma
06.2013
Skills
- Optimizing Routes
- Route Logs
- City and Non-City Driving
- Driving and Transportation
- Safe Driving Techniques
- Verbal and Written Communication
- Customer service
- ● Organization
- ● Sales strategies
- ● Customer assistance
- ● Opening and closing procedures
- ● Merchandising
- ● Restocking and display setup
- ● Automotive sales techniques
- ● Greeting guests
- ● Restocking
- ● Upselling and cross-selling
- ● Quality control
- ● Contract negotiations
- ● POS system operations
- ● Wrapping and boxing
- ● Data analysis
- ● Growth planning
Timeline
Field Technician
Fidelity Communications
01.2023 - Current
Stacker
Pactiv
10.2022 - 01.2023
Driver
Landers Chrysler Dodge Jeep Ram
01.2022 - 10.2022
Shipping and Receiving Associate
Amazon
11.2020 - 04.2022
Sales Representative
Leta Honda
02.2019 - 11.2020
Parts Warehouse Manager
Landers Chrysler Dodge Jeep Ram Of Norman
02.2017 - 10.2019
Service Porter
Landers Chrysler Dodge Jeep Ram
08.2013 - 02.2017
Pulaski Technical College
1 Year Left from Graphic Design
Valley View
High School Diploma
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