Summary
Overview
Work History
Education
Skills
Timeline
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DILLYON HENRY

Newark,NJ

Summary

With a proven track record at Demerara Distillers, I excel in diagnosing and optimizing system performance, significantly enhancing equipment lifespan. My expertise blends technical prowess with exceptional problem-solving abilities, ensuring high levels of customer satisfaction and safety compliance. I'm recognized for adaptability, swiftly mastering new technologies and leading teams to exceed performance goals.

I take a sense of joy and pride in repairing, fixing, or resurrecting non-functional things, which fuels extra energy from being purpose-driven.

As I've endeavored to contribute to the betterment of mankind in whatever little way, explaining or interacting with customers, and observing their smiles, breaths, satisfaction, and appreciation for my services, skills, and confidence displayed.

Overview

24
24
years of professional experience

Work History

Contractor Instrument Technician

Self Employed
05.2021 - 08.2024

Visiting customers' homes, and conducting repairs, installation and servicing on washing machines, dryers, refrigerators, freezers, dishwashers, cookers, and AC units.

White Goods Technician

Courts/Unicomer/Servitech
08.2013 - 05.2021
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Technician/maintenance Supervisor

A.F.Valmont
10.2010 - 07.2013
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized system performance thorough testing and analysis.

Technician/machine Operator

Demerara Distillers/Beverage Plant
09.2001 - 03.2008
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Technician

Demerara Distillers
09.2000 - 08.2001
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Liaised with internal departments to optimize productivity and efficiency.

Education

Elementary Certificate Pass With Credit - Telecommunications

Government Technician Institute
Georgetown, Guyana 🇬🇾
06.2021

Certificate Of Competence - Technical- Commercial & Logistics Training Program

Indurama
St Lucia 🇱🇨
05.2015

Certificate Of Competence - Good Refrigeration Management Practices, Recovery

UNEP
St Lucia 🇱🇨
02.2015

Certificate Of Competence - Driver Education Program in Defensive Driving

SOS Driving School
St Lucia 🇱🇨
01.2015

Certificate Of Competence - Air Conditioning Technology

NARA Inc
St Lucia 🇱🇨
12.2013

Certificate Of Competence - Refrigeration Technology

NARA Inc
St Lucia 🇱🇨
12.2013

Certificate Of Competence - Crown FC4000 Stock Picker Operational Training

OSL
St Lucia 🇱🇨
10.2013

Certificate Of Competence - Crown SP3000 Stock Picker Operational Training

OSL
St Lucia 🇱🇨
10.2013

Workshop - Good Manufacturing Practice

Technological Solutions Limited (TSL)
Guyana 🇬🇾
04.2004

Certificate Of Competence - Install & Maintain Energy Management Equipment

Guyana Training Agency
Guyana 🇬🇾
04.2003

Certificate - Level On-site General. Blow Molding Machine

On Site Training
Diamond, Beverage Plant Guyana 🇬🇾
06.2001

Completed 4 Years Apprenticeship - Instrument Repair Mechanic

Guysuco Training Center
Port Morant, Berbice Guyana 🇬🇾
07.2000

Craft Certificate Pass With Credit - Instrument Studies

Guysuco Training Center
Port Morant Berbice Guyana 🇬🇾
07.1999

Craft Certificate Pass With (Credit) - Electrical Installation

Guysuco Training Center
Port Mourant Berbice Guyana 🇬🇾
06.1998

Academic - Science

Zeeburg Secondary School
West Coast Demerara Guyana 🇬🇾
06.1996

Skills

    Attention to detail

  • Customer service
  • Time management
  • Problem-solving
  • Worksite safety
  • Safety compliance
  • Quality control
  • Operations oversight
  • Equipment Repair
  • Cost control
  • Contract management
  • Adaptability and flexibility
  • Verbal and written communication
  • Team collaboration
  • Safety
  • Risk assessment
  • Task delegation
  • Strategic planning
  • Performance management
  • Cost estimation
  • Proactive leadership
  • Site supervision
  • Critical thinking

Timeline

Contractor Instrument Technician

Self Employed
05.2021 - 08.2024

White Goods Technician

Courts/Unicomer/Servitech
08.2013 - 05.2021

Technician/maintenance Supervisor

A.F.Valmont
10.2010 - 07.2013

Technician/machine Operator

Demerara Distillers/Beverage Plant
09.2001 - 03.2008

Technician

Demerara Distillers
09.2000 - 08.2001

Elementary Certificate Pass With Credit - Telecommunications

Government Technician Institute

Certificate Of Competence - Technical- Commercial & Logistics Training Program

Indurama

Certificate Of Competence - Good Refrigeration Management Practices, Recovery

UNEP

Certificate Of Competence - Driver Education Program in Defensive Driving

SOS Driving School

Certificate Of Competence - Air Conditioning Technology

NARA Inc

Certificate Of Competence - Refrigeration Technology

NARA Inc

Certificate Of Competence - Crown FC4000 Stock Picker Operational Training

OSL

Certificate Of Competence - Crown SP3000 Stock Picker Operational Training

OSL

Workshop - Good Manufacturing Practice

Technological Solutions Limited (TSL)

Certificate Of Competence - Install & Maintain Energy Management Equipment

Guyana Training Agency

Certificate - Level On-site General. Blow Molding Machine

On Site Training

Completed 4 Years Apprenticeship - Instrument Repair Mechanic

Guysuco Training Center

Craft Certificate Pass With Credit - Instrument Studies

Guysuco Training Center

Craft Certificate Pass With (Credit) - Electrical Installation

Guysuco Training Center

Academic - Science

Zeeburg Secondary School
DILLYON HENRY