Highly performing individual with three years experience in retail and customer service. Confident in ability to assist a broad range of customers in a broad range of situations. Committed to continuous improvement and team success.
Overview
3
3
years of professional experience
Work History
Operator
WOOKOO
Dallas, TX
01.2024 - 04.2024
Performed routine maintenance on equipment to ensure optimal performance.
Collaborated with coworkers to perform projects quickly and meet business goals.
Used daily system logs to document production information, discussing issues with management.
Maintained cleanliness of work area and equipment in accordance with safety regulations.
Monitored and adjusted machine operations as needed for quality assurance.
Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Team Leader
UGG
Dallas, TX
05.2021 - 02.2022
Assigned tasks to sales associates
Responsible for reaching daily sales goals
Opened and closed registers
Ensured the smooth running of daily operations
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Monitored daily workflow to ensure adherence to established policies and procedures.
Developed strategies for problem solving and conflict resolution among team members.
Maintained a positive work environment that promoted collaboration between team members.
Sales Associate
Michael Kors
Dallas, TX
01.2021 - 02.2022
Highly knowledgeable in the Collection line
Well versed in upcoming clothing and bag lines, including names, prices, styles and release date
Assisted customers with online purchases, returns and exchanges
Education
High School Diploma -
Lakeview Centennial High School
Skills
Teamwork Communication
Sales Experience Customer Service Adaptability
Data Analysis General Computer Skills Problem Solving
Heavy Equipment Operation
Problem-Solving
Warehouse Operations
Customer Service
Effective Communication
Attention to Detail
Teamwork and Collaboration
Positive Attitude
Supply organization
Languages
Management Bilingual - English & Spanish
Timeline
Operator
WOOKOO
01.2024 - 04.2024
Team Leader
UGG
05.2021 - 02.2022
Sales Associate
Michael Kors
01.2021 - 02.2022
High School Diploma -
Lakeview Centennial High School
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