Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dilora Tursunova

2601 Harway Ave

Summary

Driven and detail-oriented recent graduate with a strong foundation in logistics management, legal support, and community service. Since 2022, I have managed daily operations at a DOT-regulated trucking company, gaining experience in compliance, claims coordination, and team oversight. I have also interned at the Brooklyn Housing Court and participated in the Court Navigator Program, assisting unrepresented litigants and developing a working knowledge of court procedures. My volunteer work in food distribution reflects my commitment to public service and organizational efficiency. Currently preparing for law school, I am eager to apply my skills and experience in a law firm setting to deepen my exposure to the legal field and support attorneys in meaningful, hands-on ways.

Overview

9
9
years of professional experience

Work History

Trucking Dispatcher

Trucking Company
01.2024 - Current
  • Managed driver recruitment, onboarding, and training processes, including DOT physicals and safety certifications.
  • Maintained compliance with FMCSA regulations, including Hours of Service (HOS), Electronic Logging Devices (ELDs), and drug/alcohol testing programs.
  • Scheduled and monitored fleet dispatch, routing, and delivery timelines to maximize efficiency and customer satisfaction.
  • Supervised vehicle inspections, preventive maintenance schedules, and ensured all trucks met DOT safety standards.
  • Prepared and maintained critical documentation, such as driver qualification files, maintenance logs, and audit records.
  • Handled communication with clients, vendors, and regulatory agencies to ensure smooth business operations.
  • Investigated incidents or violations and implemented corrective actions to improve overall safety and performance.
  • Conducted internal audits and readiness checks for DOT and FMCSA inspections.
  • Developed and enforced policies to improve driver safety, reduce liabilities, and maintain insurance compliance.
  • Collaborated with insurance agents, adjusters, legal counsel, and drivers to manage accident and cargo claims efficiently, ensuring timely resolution and proper documentation.

Safety Manager

Trucking Companies
05.2022 - Current
  • Developed, implemented, and monitored safety policies and procedures to ensure compliance with DOT, FMCSA, and OSHA regulations.
  • Conducted safety training programs for drivers, including defensive driving, hours-of-service rules, and accident prevention.
  • Investigated accidents and incidents to identify root causes and implemented corrective actions to prevent recurrence.
  • Maintained accurate records of driver qualifications, vehicle inspections, and compliance audits.
  • Oversaw drug and alcohol testing programs in accordance with federal transportation standards.
  • Communicated regularly with drivers, dispatchers, and management to promote a culture of safety and accountability.
  • Monitored driver logs, electronic logging devices (ELDs), and hours of service (HOS) to ensure regulatory compliance.
  • Coordinated safety meetings and compliance reviews, ensuring timely resolution of violations or audit findings.
  • Worked with insurance providers on claims management and risk reduction strategies.

Intern

Civil Court
10.2024 - 12.2024
  • Assisted unrepresented litigants in landlord-tenant and consumer debt cases by providing general information and procedural guidance.
  • Offered one-on-one support to help litigants complete court forms, organize paperwork, and access interpreters or other court services.
  • Provided moral support and explained courtroom roles and expectations to help litigants feel more confident and prepared.
  • Accompanied unrepresented individuals into courtrooms in Bronx, Kings, Queens, and New York County Housing Courts.
  • Responded to factual questions from judges, while remaining within the boundaries of non-legal advocacy.
  • Ensured that litigants without formal legal representation could still meaningfully participate in legal proceedings.
  • Participated in a court-recognized program proving that trained non-lawyers can deliver valuable assistance to vulnerable individuals.

Volunteer

Food Bank NYC
10.2023 - 12.2023
  • Prepared and labeled food packages for elderly and low-income individuals, ensuring accurate distribution and preventing mix-ups through careful organization and attention to detail.

Babysitter

Random People
03.2016 - 05.2021
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Help around the house to make sure the kids had safe and clean environment.

Education

Bachelor of Arts - Political Science

John Jay College of Criminal Justice
New York, NY
05-2025

Skills

  • Client Communication & Support
  • Regulatory Compliance (DOT/FMCSA)
  • Claims Management & Coordination
  • Team Leadership & Training
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Organizational & Time Management
  • Problem-Solving & Critical Thinking
  • Attention to Detail
  • Multitasking in Fast-Paced Environments
  • Confidentiality & Professional Ethics
  • Basic Legal Terminology and Court Procedures
  • Bilingual
  • Fast Learner

Languages

English
Full Professional
Uzbek
Native or Bilingual

Timeline

Intern

Civil Court
10.2024 - 12.2024

Trucking Dispatcher

Trucking Company
01.2024 - Current

Volunteer

Food Bank NYC
10.2023 - 12.2023

Safety Manager

Trucking Companies
05.2022 - Current

Babysitter

Random People
03.2016 - 05.2021

Bachelor of Arts - Political Science

John Jay College of Criminal Justice

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