Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

DILRAJ SAIYED

Atlanta,GA

Summary

Accomplished Manager at Edible Arrangements, adept in team leadership and strategic planning, significantly enhancing operational efficiency and customer satisfaction. Excelled in recruiting, training, and developing high-performing teams, while expertly managing resources to exceed performance goals. Skilled in conflict resolution and effective communication, fostering a culture of continuous improvement and operational excellence.

Knowledgeabl with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

3
years of professional experience

Work History

Edible Arrangements

Manager
03.2022 - Current

Job overview

  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Improved marketing to attract new customers and promote business.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed detailed plans based on broad guidance and direction.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

IPCO WALA SANTARM COLLEGE OF FINE ARTS
INDIA

High School Diploma
03-2010

University Overview

  • Awarded STATE AWARDS IN PAINTING (bal ratna)


Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Staff development
  • Conflict resolution
  • Workforce management
  • Coaching and mentoring
  • Work prioritization
  • Recruiting and interviewing
  • Positive attitude
  • Problem resolution
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Team development
  • Work Planning and Prioritization
  • Hiring and training
  • Training and development
  • Staff training

Interests

  • Crafting and DIY Projects
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Exploring various forms of art, such Painting, to nurture creativity and personal growth
  • I have a passion for photography and editing photos
  • Drawing and Painting

Timeline

Manager
Edible Arrangements
03.2022 - Current
IPCO WALA SANTARM COLLEGE OF FINE ARTS
High School Diploma

Similar Profiles

  • Hiba Khan

    Hiba KhanHiba Khan

    Manager at Edible ArrangementsManager at Edible Arrangements

    View Profile
  • Eugena Rudenko

    Eugena RudenkoEugena Rudenko

    Store Owner at Edible ArrangementsStore Owner at Edible Arrangements

    View Profile
  • Angie Martinez Mendoza

    Angie Martinez MendozaAngie Martinez Mendoza

    Shift Lead/Fruit Expert at Edible ArrangementsShift Lead/Fruit Expert at Edible Arrangements

    View Profile
DILRAJ SAIYED