Diluka Udugama Rathnaweerage
Chevy Chase,USA
Summary
Skilled EDI Coordinator with in-depth knowledge of electronic data interchange systems, including configuration, implementation and troubleshooting. Strong problem-solving skills and ability to streamline processes for improved efficiency and productivity. Capable of maintaining strong relationships with trading partners and vendors while managing multiple projects simultaneously. Previous work has resulted in improved system performance, reduced errors and enhanced data accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
INDUSTRIAL HYGIENIST
Modulus
Columbia, USA
07.2023 - Current
- Performed hazardous materials (HAZMAT) inspections, including asbestos surveys, in compliance with environmental regulations.
- Performed asbestos and lead abatement monitoring during remediation projects, ensuring adherence to environmental and safety standards.
- Collecting data and environmental samples for laboratory analysis and regulatory reporting.
- Conducting sample analysis and preparing laboratory submittals in accordance with regulatory and QA/QC standards.
- Conducting document research to support project planning, regulatory compliance, and reporting.
- Performing final clearance procedures and completing administrative duties such as drafting technical reports.
MANUFACTURING TECHNICIAN II
Euclid System Corporation
Sterling, USA
11.2021 - 06.2023
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Make sure that products are produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Inspected products and machines to maintain quality and efficiency.
Desktop Support Technician
Lanka Shipping & Logistics (Pvt) Ltd.
Colombo, Sri Lanka
01.2017 - 09.2021
- Provided technical support to users via phone, email, and chat.
- Diagnosed software and hardware issues for various computer systems.
- Assisted in the setup and configuration of new workstations.
- Documented troubleshooting steps in ticketing system for future reference.
- Trained staff on software updates and new technology features.
- Maintained inventory of computer hardware and software licenses.
- Ensured timely resolution of service requests to enhance user satisfaction.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Performed troubleshooting to diagnose and resolve technical issues.
- Created new accounts, reset passwords, and configured access to servers and file management software for users.
- Configured security settings or access permissions for groups and individual users.
- Supported remote desktop connections for users requiring assistance offsite.
- Assisted customers with various types of technical issues via email, live chat, and telephone.
- Installed operating system updates as required by company policy.
- Resolved network connectivity issues.
- Updated antivirus protection on all computers on a regular basis.
- Conducted regular maintenance checks on equipment such as printers or scanners.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
Education
High School -
St. Joseph’s College
Colombo, Sri LankaIT Technical Support -
Northern Virginia Community College
Sterling, VA, USACompTIA A+ - Hardware & Software
CompTIA
Sterling, VAEPA Asbestos Supervisor -
Aerosol Monitoring & Analysis Inc
Hanover, MD, USAEPA Asbestos Inspector -
Aerosol Monitoring & Analysis Inc
Hanover, MD, USAAsbestos Clearance Air Monitor Initial -
Pinnacle Consultants
Nitro, West Virginia, USALead Abatement Supervisor -
Aerosol Monitoring & Analysis, Inc
Hanover, MD, USANIOSH 582 -
Aerosol Monitoring & Analysis, Inc
Hanover, MD, USALead Inspector Technician -
Aerosol Monitoring & Analysis, Inc
Hanover, MD, USAVirginia Project Monitor -
Aerosol Monitoring & Analysis, Inc
Hanover, MD, USASkills
- Microsoft Excel skills and overall Microsoft Office proficiency
- Strong data-entry accuracy and data-analysis capabilities
- Experience diagnosing and resolving basic technical issues
- Excellent written and verbal communication
- Highly organized, detail-oriented, and able to prioritize tasks independently
- System testing
- Problem-solving
- File transfer protocols
- EDI transactions monitoring
- Customer service
Certification
- Asbestos Inspector Maryland License
- Lead Abatement Supervisor Maryland License
- Asbestos Clearance Air Monitor West Virginia License
- NIOSH 582
- Asbestos Supervisor MD/DC/VA
References
- Nayana Priyadarshana, Engineer, DAIKIN, +1 (402) 367-9364
- Asanga Nalagamage, Building Engineer, Lincon Property Company., +1 (703) 930-2031, apradeepn@yahoo.com
Timeline
INDUSTRIAL HYGIENIST
Modulus
07.2023 - Current
MANUFACTURING TECHNICIAN II
Euclid System Corporation
11.2021 - 06.2023
Desktop Support Technician
Lanka Shipping & Logistics (Pvt) Ltd.
01.2017 - 09.2021
High School -
St. Joseph’s College
IT Technical Support -
Northern Virginia Community College
CompTIA A+ - Hardware & Software
CompTIA
EPA Asbestos Supervisor -
Aerosol Monitoring & Analysis Inc
EPA Asbestos Inspector -
Aerosol Monitoring & Analysis Inc
Asbestos Clearance Air Monitor Initial -
Pinnacle Consultants
Lead Abatement Supervisor -
Aerosol Monitoring & Analysis, Inc
NIOSH 582 -
Aerosol Monitoring & Analysis, Inc
Lead Inspector Technician -
Aerosol Monitoring & Analysis, Inc
Virginia Project Monitor -
Aerosol Monitoring & Analysis, Inc
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