Dilvia Dahl
Mesa,AZ
Summary
Detail-oriented professional with a solid background in cash handling and transaction processing. Known for maintaining a clean checkout environment and ensuring optimal customer experiences.
Overview
51
51
years of professional experience
Work History
Cashier
Home Depot
Tempe, Arizona
10.2015 - 10.2025
- Processed customer transactions accurately and efficiently at checkout.
- Maintained clean and organized checkout areas for optimal customer experience.
- Handled cash, credit, and gift card payments securely and responsibly.
- Trained new cashiers on procedures and customer service standards effectively.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Stocked shelves with merchandise when needed.
District Coordinator
JCPenney District Office
Mesa, Arizona
03.1985 - 07.2012
- Coordinated district-wide events and promotional activities for JCPenney stores.
- Managed communication between district office and individual store teams.
- Facilitated regular meetings to discuss operational updates and performance goals.
- Conducted regular evaluations of curriculum materials, instructional practices, and assessment tools.
- Managed logistics for large-scale events such as conferences or workshops.
Cashier Assistant
JCPenney Department Store
Mesa, Arizona
07.1974 - 03.1983
- Operated cash register, processed transactions, and handled payments efficiently.
- Collaborated with team members to restock shelves and manage inventory.
- Processed returns and exchanges according to store policies.
- Ensured cleanliness of checkout area for a welcoming environment.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Issued receipts, refunds, credits or change due to customers.
Education
Some College (No Degree) - Microsoft Office Certificate
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Transaction processing
- Cash handling
- Customer service
- Checkout operations
- Inventory management
- Retail merchandising
Timeline
Cashier
Home Depot
10.2015 - 10.2025
District Coordinator
JCPenney District Office
03.1985 - 07.2012
Cashier Assistant
JCPenney Department Store
07.1974 - 03.1983
Some College (No Degree) - Microsoft Office Certificate
Maricopa Community Colleges, Mesa Community College