Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dilyla Wheeler

Milford,NH

Summary

Accomplished Medical Liaison with a proven track record at GateHouse Treatment, enhancing patient satisfaction and care coordination. Knowledgeable in medical record documentation and compassionate care, I excel in high-stakes environments, significantly improving treatment adherence. Skilled in team collaboration and emotional support, my approach ensures optimal outcomes and patient advocacy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Liaison

GateHouse Treatment
01.2024 - Current
  • Ensured accurate documentation of all pertinent information related to each patient's medication and medical documentation within electronic medical records systems.
  • Served as a liaison between patients and medical professionals to ensure seamless coordination of care across all disciplines involved in treatment plans.
  • Improved patient satisfaction by efficiently handling and addressing their medical concerns.
  • Monitored adherence to medical protocols closely, ensuring proper implementation of necessary treatments or interventions.
  • Building reports and documentation regarding medications

Special Education Paraprofessional

Easterseals NH
01.2023 - 12.2023
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
  • Supported teacher in development of individual learning strategies.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Alerted instructor to student behavior or issues requiring intervention.

Caregiver

Home Instead Senior Care
03.2022 - 02.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
  • Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.

Education

GED -

Goffstown High School
Goffstown, NH

Skills

  • Medical Record Documentation
  • Medication Management
  • Classroom Support
  • Emotional Support
  • Special Education Knowledge
  • Autism spectrum understanding
  • Disability Awareness
  • Social Skills Development
  • Nonviolent and Violent Crisis Intervention
  • Compassionate Care
  • Professional Boundaries
  • Medical Documentation
  • End of Life Care
  • Behavior Observation
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration

Certification

  • First Aid/CPR Certified

Timeline

Medical Liaison

GateHouse Treatment
01.2024 - Current

Special Education Paraprofessional

Easterseals NH
01.2023 - 12.2023

Caregiver

Home Instead Senior Care
03.2022 - 02.2023

GED -

Goffstown High School

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Dilyla Wheeler