Dilynn VanMeter
Olin,IA
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
6
6
years of professional experience
Work History
Substitute
Mason City School District
Mason City, Iowa
09.2024 - Current
- Assisted with special projects such as field trips, extracurricular activities.
- Assessed student understanding through informal and formal methods.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
Waitress Supervisor
Sally’s on Broadway
Springville, Iowa
08.2022 - Current
- Analyzed financial reports such as sales data and labor costs for management review.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
Cashier
Amoco
Olin, Iowa
08.2022 - 08.2023
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
- Built and maintained productive relationships with employees.
Restaurant Floor Manager
Porfirio’s Mexican Restaurant
Anamosa, Iowa
01.2021 - 08.2023
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Performed administrative duties such as payroll processing or employee scheduling.
- Motivated staff through incentive programs designed to recognize outstanding performance or achievements in customer service excellence standards.
Waitress and Bartender
Hale Tap Bar and Supper Club
Hale, Iowa
01.2019 - 08.2022
- Set up tables in between patrons to reduce wait times.
- Served alcoholic beverages responsibly in accordance with state laws.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Education
Associate of Applied Science - Psychobiology
North Iowa Area Community College
Mason City, IA05-2026
Associate of Science - Psychobiology
Kirkwood Community College
Cedar Rapids, IASkills
- Motivation techniques
- Student engagement
- Subject matter expertise
- Instructional technology
- Time tracking
- Documentation and reporting
- Effective prioritization
- Data accuracy
- Meticulous attention to detail
- Typing accuracy
- Microsoft Word
- Record keeping
Timeline
Substitute
Mason City School District
09.2024 - Current
Waitress Supervisor
Sally’s on Broadway
08.2022 - Current
Cashier
Amoco
08.2022 - 08.2023
Restaurant Floor Manager
Porfirio’s Mexican Restaurant
01.2021 - 08.2023
Waitress and Bartender
Hale Tap Bar and Supper Club
01.2019 - 08.2022
Associate of Applied Science - Psychobiology
North Iowa Area Community College
Associate of Science - Psychobiology
Kirkwood Community College