Dima Salinas
Kansas City,MO
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
16
16
years of professional experience
Work History
District Manager
Torrid
City Of Industry, California
10.2023 - Current
- Strategize business operations, merchandising strategies, and personnel moves.
- Drive district growth through program quality, sales initiatives, and customer service.
- Prepare locations for audits by analyzing marketing and inventory reports.
- Develop and enhance sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
- Source and recruit top talent for various retail store positions, and verify recruiting processes to meet new store opening timelines.
Area Manager
Torrid
City Of Industry, California
06.2022 - 10.2023
- Revitalized underperforming teams and transformed profitability and productivity through targeted training.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Implemented new processes and procedures tactfully and passionately.
Store Manager
Torrid
City Of Industry, California
02.2019 - 06.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
General Manager
Gymboree
Kansas City, MO
09.2010 - 02.2019
- Designed sales and service strategies to improve revenue and retention.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Store Manager
Pacific Sunwear
Anaheim, CA
09.2008 - 09.2010
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
High School Diploma -
William Chrisman High School
Independence, MO05-2002
University of Central Missouri
Warrensburg, MOSkills
- Strategic Planning
- Profitability Optimization
- Operations Oversight
- Staff Recruiting
- Leadership Development
- Goal Setting and Performance Metrics
- Conflict Management
- Customer Service
- Staff Development
- Team building and motivation
Accomplishments
- 1st Torrid Area Manager in the US
- Torrid Emerging Leaders Program graduate
- Gymboree Rising Starts Honoree
Timeline
District Manager
Torrid
10.2023 - Current
Area Manager
Torrid
06.2022 - 10.2023
Store Manager
Torrid
02.2019 - 06.2022
General Manager
Gymboree
09.2010 - 02.2019
Store Manager
Pacific Sunwear
09.2008 - 09.2010
High School Diploma -
William Chrisman High School
University of Central Missouri