Dimaggio Tukes
Orlando,FL
Summary
Class A CDL Driver with extensive experience at Quality Custom Distribution, specializing in route optimization and effective problem-solving. Demonstrated compliance with DOT regulations and maintained an impeccable driving record. Enhanced customer satisfaction through strong communication skills and efficient delivery management. Dedicated to safety and operational excellence in all driving activities.
Overview
9
9
years of professional experience
Work History
Class A CDL Driver
Quality Custom Distribution
Apopka, Florida
02.2025 - Current
- Coordinated dispatch operations to ensure timely delivery of goods.
- Managed communication between drivers and warehouse staff for efficient routing.
- Trained new dispatch team members on protocols and software systems.
- Oversaw scheduling of deliveries to optimize vehicle utilization and reduce delays.
- Implemented safety protocols to maintain compliance with industry regulations.
- Resolved conflicts and issues arising during transit with effective problem-solving skills.
- Monitored performance metrics to identify areas for process improvement.
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Conducted regular team meetings to discuss operational challenges and solutions.
- Supervised the training of new hires in dispatching protocols and processes.
- Investigated customer inquiries regarding delivery status or delays.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Maintained accurate records of dispatched vehicles, drivers, routes.
- Established strong working relationships with external vendors to facilitate efficient delivery operations.
- Monitored attendance and productivity for employees by maintaining accurate and updated records.
- Developed initiatives for improving customer satisfaction ratings related to dispatch services.
- Created comprehensive documentation outlining each step of the dispatch process from order entry through final delivery confirmation .
- Streamlined daily operational processes through the use of technology solutions such as computerized routing software programs .
- Planned out driver routes ahead of time, which cut down on mileage and reduced costs.
- Operated Class A trucks for local and regional deliveries.
- Ensured timely and safe transport of goods to designated locations.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Collaborated with warehouse staff to verify shipment accuracy before departure.
- Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
- Adhered to all traffic laws and company policies during deliveries.
- Loaded and unloaded cargo efficiently while adhering to safety protocols.
- Maintained accurate logs of driving hours and delivery records.
- Communicated with dispatch regarding delivery schedules and route changes.
- Utilized GPS navigation systems for efficient routing purposes.
- Reviewed paperwork for completeness and accuracy, checked orders for correct number of boxes and corrected addresses and support documentation.
- Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
- Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
- Responsible for ensuring that cargo is properly secured at all times during transport.
- Conducted post-trip inspections upon completion of route and reported any discrepancies or damages found.
- Followed established company policies and procedures related to safe operation of commercial vehicles.
- Adhered to all applicable traffic laws while operating a motor vehicle.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Inspected vehicle and maintained gas, oil and water levels.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Utilized GPS and maps for efficient route planning.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Processed shipment documents neatly and efficiently for each load.
- Recorded expenses and maintained receipts.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Reacted decisively and quickly to protect spoilage.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Obtained signatures needed to complete and process paperwork.
CDL Delivery Driver
Panera Bread
Orlando, Florida
11.2023 - 01.2025
- Operated commercial vehicles to deliver products to various locations.
- Ensured compliance with safety regulations during transportation of goods.
- Conducted pre-trip inspections to maintain vehicle safety and performance.
- Kept the cab area clean and organized at all times.
- Ensured all shipments were properly secured before leaving the facility.
- Coordinated daily transportation schedules for multiple routes and drivers.
- Communicated effectively with drivers to ensure timely pickups and deliveries.
- Resolved driver issues and concerns promptly to maintain service quality.
- Collaborated with logistics team to optimize delivery efficiency and safety.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Trained new dispatchers on procedures and software systems effectively.
- Monitored real-time traffic conditions to adjust routes as needed.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Ensured compliance with safety regulations and company policies.
- Participated in team meetings discussing changes in procedures or processes.
- Verified driver credentials prior to assigning them a route or task.
- Developed strategies for improving efficiency within the dispatch department.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Kept up-to-date knowledge of all applicable state, federal transportation laws, regulations.
- Maintained contact with dispatch personnel throughout shift to receive instructions and updates.
- Managed the proper documentation of all deliveries including shipping documents, manifests, bills of lading.
- Inspected vehicle and maintained gas, oil and water levels.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Processed shipment documents neatly and efficiently for each load.
Delivery Driver
SYSCO Food Services
Ocoee, FL
05.2023 - 10.2023
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
clinical trial nurse assistant
Florida Premier Research Institute
Orlando , FL
01.2019 - 03.2023
- Coordinated clinical trial documentation and maintained regulatory compliance.
- Assisted with participant recruitment and ensured informed consent processes.
- Reviewed protocol amendments and ensured timely submissions to ethics committees.
- Provided support for all aspects of the clinical trial process including recruitment, data collection, and closeout activities.
- Monitored patient vital signs during clinical trials.
- Administered medications and treatments according to trial protocols.
- Documented patient responses and adverse events accurately.
- Administered treatments according to approved protocols in a safe, accurate, and timely manner.
- Collaborated with pharmaceutical companies on drug selection for inclusion in a specific trial.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Monitored patient progress throughout the course of the trial to assess safety and efficacy of treatment modalities.
- Ensured that all necessary documents are completed accurately prior to initiation of a new study.
- Provided support services such as scheduling appointments or arranging transportation for participants.
- Coordinated communication between investigators, sponsors, IRBs, and other stakeholders during the duration of the study.
- Conducted regular follow-up visits with patients enrolled in clinical trials to monitor their condition and response to treatment regimens.
- Maintained current knowledge of applicable regulations governing human subject protection in clinical trials.
- Analyzed, collected and recorded patient health data.
- Collaborated with physicians and staff in other disciplines.
- Coordinated with healthcare team members to assess, plan and evaluate patient care plans.
Cook
Orange Tree Golf club
Orlando, FL
10.2016 - 12.2019
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Put away truck shipments
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Education
Class A Commercial Driver License
Truck Driver Institute
3700 St Johns Pkwy, Sanford, FL 3277110-2023
High School Diploma -
Lake Nona Higschool
Orlando, FL05-2014
Bachelor of Science - Nursing
Keiser University
OrlandoSkills
- Problem solving
- Pallet jack and hand truck operation
- Attention to detail
- Tractor-trailer driving
- DOT Compliance
- Lifts up to 50-100 Pounds
- Valid Driver's License
- Documentation and Reporting
- Loading and Unloading
- Clean Driving Record
- Excellent Sense of Direction
- Vehicle Inspection
- Cargo Handling
- GPS Navigation
- Vehicle Cleaning and Maintenance
- Time Management
- Dependability and Honesty
- Vehicle Safety and Maintenance
- Defensive Driving
- Responsible Driver
- Safe Driving Record
- Pre-Trip and Post-Trip Inspections
- Stocking and Inventory
- Clean driving record
- Safe driving practices
- Able to work independently in the field
- Able to navigate effectively via maps and GPS
- Strong time management skills
- Committed to delivering on schedule
- Communicating with customers and within the company
- Clear communication (written and verbal)
- Customer service focus
- Problem solving/creative solutions
- Detail-oriented
- Able to work with a variety of team members to get the job done quickly and effectively
- Coordinating cost-effective logistics
- Prioritizing safety
- Route planning and logistics
- Stock inventory
- Customer Service
- Order picking and processing
- Vehicle systems expertise
- Clean driving record
- No DUIs
- Safety and Emergency Equipment
- Dangerous Goods Transportation
- Critical Thinking
- Delivery Instructions Verification
- Adaptability and Flexibility
- Decision Making
- Truck Maneuvering
- Tractor-Trailer Operation
- Problem Solving
- Map Reading
- Cargo Security
- Delivery Documentation
- Trailer Coupling and Uncoupling
- Payment Collection
- Work Logging
- Heavy Lifting
- Efficient Trip Planner
- Clean MVR
- Route Management
- Punctual and Reliable
- Tanker and Hazmat Endorsements
- Efficiency and Time Management
- Customer Relationships
- Delivery and Shipment Records
- Delivery Verification
- Traffic Laws and Regulations
- Order Fulfillment
- Route Planning
- Ability to Lift 50 Pounds
- Payment Processing
- Communication and Interpersonal Skills
- Planning Ability
- Air Brake Certification
- Food Delivery
- Cargo Records
- Tractor Trailer Driving Experience
- Equipment Inspections
- Waste Removal
- Training in Hazmat Procedures
- Vehicle inspection
- Dispatch coordination
- Time management
- Data accuracy
- Team leadership
- Trailer coupling and uncoupling
- Logbook maintenance
- Vehicle inspection proficiency
- Heavy equipment operation
- DDL log software
- Flexible schedule availability
- Problem-solving capacity
- Pretrip inspections
- Employee training
- Route optimization
- E-learning development
Languages
English
Professional
Timeline
Class A CDL Driver
Quality Custom Distribution
02.2025 - Current
CDL Delivery Driver
Panera Bread
11.2023 - 01.2025
Delivery Driver
SYSCO Food Services
05.2023 - 10.2023
clinical trial nurse assistant
Florida Premier Research Institute
01.2019 - 03.2023
Cook
Orange Tree Golf club
10.2016 - 12.2019
Class A Commercial Driver License
Truck Driver Institute
High School Diploma -
Lake Nona Higschool
Bachelor of Science - Nursing
Keiser University
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