Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Dimani C. Allen

Charlotte

Summary

High-energy sales professional with a proven track record in B2B appointment setting, qualifying leads, and building pipelines that convert. Skilled at making 80–120+ targeted outbound calls daily, engaging decision-makers, and securing 15–20% appointment set rates that exceed industry averages.


Known for blending persuasive communication with strategic prospecting to drive consistent quota overachievement. Adept at CRM management, follow-up strategies, and tailoring outreach to diverse industries to maximize revenue potential.

Overview

7
7
years of professional experience
1
1
Certification

Work History

SDR ( Appointment Setter)

Roof Reach A.I.
06.2025 - Current
  • Conducted 80–120 daily outbound calls to targeted business prospects, qualifying leads and scheduling sales appointments for account executives.
  • Utilized CRM tools to track outreach, follow-ups, and conversion metrics, achieving an average appointment set rate of X% (customize with your actual rate or industry benchmark ~15–20%).
  • Researched and identified decision-makers, tailoring outreach scripts to address industry-specific pain points and increase engagement.
  • Consistently exceeded monthly KPI targets for appointments booked and lead quality.

Server / Bartender

Firebirds Wood Fire Grill
12.2023 - 05.2025
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

Flight Attendant

Frontier Airlines
10.2022 - 11.2023
  • Trained in emergency evacuation procedures, CPR, and First Aid.
  • Utilized problem solving skills when handling difficult customers or resolving conflicts between passengers.
  • Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies.

Manager

NewLooks INC
03.2018 - 09.2022
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Utilized strong analytical and problem-solving skills to address operational issues.

Education

Associate in Science (A.S.) - Business

Mercy College
Dobbs Ferry, NY
05.2021

Skills

  • Coaching & Mentoring
  • Personable & Persuasive
  • Delegation & Empowerment
  • Negotiation
  • Empathy & Emotional Intelligence
  • Adaptability
  • Lead generation
  • Building rapport
  • Relationship establishment
  • Cold calling

Certification

Real Estate Broker / Superiors School Of Real Estate / 2025

LANGUAGES

Spanish
Advanced

Timeline

SDR ( Appointment Setter)

Roof Reach A.I.
06.2025 - Current

Server / Bartender

Firebirds Wood Fire Grill
12.2023 - 05.2025

Flight Attendant

Frontier Airlines
10.2022 - 11.2023

Manager

NewLooks INC
03.2018 - 09.2022

Associate in Science (A.S.) - Business

Mercy College