Driven by a passion for enhancing customer experiences, I excelled at Ultra Beauty, leveraging exceptional customer service and makeup application techniques to elevate sales and client satisfaction. My expertise in visual merchandising and product organization, coupled with strong communication and team collaboration skills, significantly contributed to achieving and surpassing sales goals.
Overview
3
3
years of professional experience
Work History
Prestige Beauty Advisor
Ultra Beauty
02.2024 - Current
Taught customers how to apply makeup and recommended optimal products.
Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
Maintained in-depth knowledge of company brand to best serve customers and drive sales.
Collaborated with management and team members to develop creative visual merchandising displays, driving interest in featured products.
Led informative workshops on various beauty topics to engage customers and promote brand awareness.
Merchandise Expert
Forever Yours Jewelry and Clothing Boutique
10.2023 - 02.2024
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Increased overall store attractiveness by organizing shelves, displays, and signage according to corporate guidelines.
Optimized merchandise presentation through regular planogram updates and seasonal resets.
Boosted merchandise sales by implementing strategic visual merchandising techniques.
Reduced out-of-stock incidents by maintaining accurate inventory counts and timely reordering.
Participated in cross-functional teams focused on initiatives such as process improvements, cost reduction efforts, or special projects within the organization.
Merchandise Expert
Soul and Grace Clothing Boutique
08.2022 - 10.2023
Consistently met individual sales goals while contributing to the overall success of the boutique team.
Provided exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
Processed transactions efficiently using the point-of-sale system while ensuring accuracy in cash handling.
Contributed creative input on marketing materials used throughout the boutique including social media, in-store signage, and promotional flyers.
Increased sales through effective upselling and cross-selling techniques for relevant products.
Education
Bachelor Of Applied Arts - Spiritual Formation
Friends University
Wichita, KS
Skills
Strong communication skills
Organizational growth
Exceptional customer service
Team collaboration
Money handling
Client relationship building
Visual merchandising expertise
Fashion trend awareness
Product organization
Makeup application techniques
Inventory management
Professional telephone demeanor
Sales proficiency
Appointment scheduling proficiency
Multitasking and organization
Retail experience
Verbal and written communication
Color matching
Specializing in high end luxury and cosmetic and skin care brands
Providing expert product recommendations to drive sales within the prestige category
Maintaining in depth knowledge about the future brands and their product lines