Dimario Montoyo
Syracuse,NY
Summary
Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.
Overview
1
1
year of professional experience
Work History
HR/Trainer Assistant
Splash Car Wash & Express Lube
Cicero, NY
01.2024 - Current
- Designed interactive learning activities to engage participants in the learning process.
- Coached participants on how to apply newly acquired skills in the workplace.
- Ensured that all trainings were in compliance with state labor laws and regulations.
- Attended professional development workshops to stay up-to-date on trends in HR training methodology.
- Delivered virtual presentations using web conferencing tools such as Zoom or Skype.
- Developed and facilitated training programs for Human Resources personnel on topics such as employee relations, performance management, recruitment, and compensation.
- Collaborated with other trainers to develop comprehensive curricula for HR trainings.
- Prepared course materials including handouts, exercises, manuals, and job aids.
- Maintained records of attendance and evaluations from each session.
- Analyzed results from post-training surveys to identify areas needing improvement.
- Explained goals and expectations required of trainees.
General Manager
Splash Car Wash & Express Lube
Cicero, NY
01.2023 - 01.2024
- Created a positive work environment by developing team building activities.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Conducted safety briefings for new personnel to ensure compliance with safety protocols.
- Removed obstructions and safety hazards from workstations to promote safety.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
Corcoran High School
Syracuse, NY06-2018
Skills
- Leadership coaching
- Employee Retention
- Labor Relations
- Talent Acquisition
- Workforce Planning
- Career Development
- Employee Relations
- Budget Administration
- Multitasking
- Decision-Making
Timeline
HR/Trainer Assistant
Splash Car Wash & Express Lube
01.2024 - Current
General Manager
Splash Car Wash & Express Lube
01.2023 - 01.2024
High School Diploma -
Corcoran High School
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