Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dimas Nobre

South Amboy,NJ

Summary

Dynamic Sales Training Manager with a proven track record at Hallmark Gold Crown, excelling in sales process optimization and team motivation. Spearheaded a blended learning approach, enhancing onboarding and employee performance. Recognized for exceeding sales goals through strategic development and fostering strong cross-functional partnerships, driving significant business growth.

Overview

21
21
years of professional experience

Work History

Restaurant Owner/Operator

Joia Restaurant
09.2018 - Current
  • Led daily operations, ensuring exceptional customer service and quality food preparation.
  • Developed and implemented marketing strategies to increase brand visibility and attract new customers.
  • Managed financial performance, including budgeting, forecasting, and cost control measures.
  • Trained and mentored staff on best practices for food safety and customer engagement.
  • Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
  • Established strong vendor relationships to negotiate favorable pricing and delivery terms.
  • Analyzed market trends to identify opportunities for menu innovation and expansion initiatives.
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
  • Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
  • Managed payroll, daily deposits, and cost controls.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Supervised daily activities of restaurant and 10 employees.

Restaurant Manager

Sol Mar Restaurant
04.2017 - 09.2018
  • Led daily operations, optimizing staff efficiency and enhancing guest satisfaction.
  • Developed training programs for new hires, improving service quality and team performance.
  • Established vendor relationships, negotiating favorable terms to optimize cost management.
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Analyzed customer feedback to drive menu improvements and enhance dining experience.

Sales Training Manager

Hallmark Gold Crown
06.2010 - 03.2017
  • Implemented blended learning approach, combining in-person instruction with online resources to maximize knowledge retention.
  • Evaluated employee progress through assessments and performance reviews, providing constructive feedback for improvement.
  • Streamlined onboarding process for new hires, ensuring smooth transition into workplace.
  • Trained staff during demonstrations, meetings, conferences, and workshops.

Retail Area Manager

Hallmark Gold Crown
07.2004 - 08.2010
  • Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Built and strengthened cross-functional partnerships to improve sales success.
  • Maximized customer loyalty by resolving issues promptly while maintaining high levels of professionalism.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Developed several new managers from within company workforce.

Education

Bachelor of Arts - International Studies

Iona College
New Rochelle, NY
05.1994

Skills

  • Sales process optimization
  • Sales strategy development
  • Management support
  • New hire onboarding
  • Territory management
  • Attention to detail
  • Multitasking Abilities
  • Team motivation
  • Goal setting and achievement
  • Sales operations
  • Operating procedures and policies

Languages

Spanish
Elementary
Portuguese
Native or Bilingual

Timeline

Restaurant Owner/Operator

Joia Restaurant
09.2018 - Current

Restaurant Manager

Sol Mar Restaurant
04.2017 - 09.2018

Sales Training Manager

Hallmark Gold Crown
06.2010 - 03.2017

Retail Area Manager

Hallmark Gold Crown
07.2004 - 08.2010

Bachelor of Arts - International Studies

Iona College

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