Summary

Overview

Work History

Education

Skills

References

Timeline

Dimas Reyes Dalitto

Killeen,TX

Summary

Seasoned Program Coordinator with over 20 years of broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Program Coordinator-(SNAP-ED)

University of Illinois

Chicago, IL

09.2019 - 08.2022

Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
Served as a liaison between external organizations and partners involved in delivering programming services.
Developed and implemented program activities according to established goals and objectives.
Provided guidance and support to program participants in navigating resources, services, and opportunities.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
Maintained up-to-date records related to program activities.
Ensured timely completion of project deliverables within budget constraints.
Prepared reports on progress towards program goals for management review.
Participated in the development of new programs or modifications to existing programs.
Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
Evaluated performance data against established objectives to measure success of programs.
Assisted in developing training materials and providing instruction on how to use them effectively.
Facilitated communication between team members by organizing regular meetings and conference calls.
Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
Organized special events related to the promotion or awareness of the program's mission or purpose.
Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Responded promptly to inquiries from stakeholders concerning various aspects of programming initiatives.
Identified areas where improvements can be made in order to increase efficiency or effectiveness.
Recommended process improvements based on data analysis results.
Scheduled and developed program activities in accordance with program needs.
Collaborated with community leaders, organizations and public agencies to promote programs within community.
Delegated tasks to staff and volunteers during daily activities and organized events.
Facilitated educational workshops, meetings and conferences associated with program.
Evaluated program effectiveness to develop improved methods.
Prepared periodic reports, financial statements and records on program activities, progress and status for management.
Explained program offerings and requirements to participants and answered related questions.
Developed and implemented new program features to address needs.
Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
Developed brochures, newsletters and flyers to create promotional literature for program.
Conducted research and engaged in collaborative grant development efforts to support program needs and innovations.
Facilitated program development and launch via strategic resources allocation.
Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
Analyzed current program spending and shared cost-saving measures with director to increase savings to bottom line.
Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
Created and implemented new programming ideas to keep station relevant and growing.
Logged program activities and maintained official station records for internal use and government review.
Organized event coverage to match community expectations and achieve ratings gains.
Monitored programming regularly to check relevance, compliance with station guidelines and alignment with FCC regulations.
Facilitated collaboration between news and programming departments to accomplish broadcasting objectives.
Acquired music, video and other materials for use in planned programs.
Produced and edited copy material for broadcasting.
Interviewed persons of interest and special guests for broadcast segments.
Arranged fundraisers to source necessary funds for station operations.
Incorporated information about coverage goals, available time and viewer demographics to optimize schedule programming.
Checked programs and schedules for accuracy and issued releases to local media outlets.
Covered station demands by recruiting, scheduling and managing highly qualified on-air talent and support staff.
Managed news team delivering human interest, breaking news and high-profile stories to audience.

Dairy Herd Assistant

Praire fruits Farm & Creamery

Chicago, IL

03.2016 - 11.2020

Record daily milk production data; monitor and record feed consumption levels; adjust feed rations to ensure optimal nutrition for the animals.
Observe cows during milking for signs of illness or injury; report any issues to supervisors immediately.
Assist in calving, including providing assistance with difficult births, if needed.
Perform general maintenance on milking equipment such as cleaning, inspecting and repairing parts.
Clean and disinfect barns, stalls, pens and related areas according to established protocols.
Provide general husbandry duties such as grooming animals, clipping hooves and trimming horns.
Monitor animal behavior for signs of distress or discomfort; provide immediate attention when necessary.
Administer deworming medication to animals according to predetermined schedules.
Performed milking procedures and helped animals stay calm to promote maximum milk production.
Drove, operated and maintained farm equipment and tools.
Used farm tools and vehicles to move animals, feed and equipment to designated locations.
Reviewed hygienic conditions of buildings, animal pens and other areas to reduce risk of disease.
Provided quality food and water to cows and restocked feed and supplies to maintain animal health and wellness.
Interacted with vets, farm advisers and other contractors.
Planned and managed amount of food given to cows to control costs.
Managed health, breeding and mating of [Number] cows.
Greeted and assisted buyers, vendors and farm visitors when appropriate.
Maintained farming and financial records.
Fed and watered livestock and monitored food and water supplies.
Examined animals to detect illness, injury or disease.
Cleaned stalls, pens and equipment using water hoses or pumps.
Drove trucks, tractors and other equipment to distribute feed to animals.
Mixed feed, additives and medicines in prescribed portions.
Herded livestock to pastures for grazing or to scales, trucks or other enclosures.
Moved equipment, poultry or livestock manually or using trucks or carts.
Shifted animals between grazing areas to foster sufficient access to food.
Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
Marked livestock to identify ownership and grade using brands, tags or tattoos.
Patrolled holding habitats and grazing areas to monitor animal safety and make timely repairs to equipment, gates and pens.
Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration and shearing.
Segregated animals according to weight, age and physical condition.
Updated records with data about animal growth, feeding patterns, costs and behaviors.
Ordered food for animals and arranged delivery.
Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
Organized new stock arrivals by size, color and age to facilitate health examinations and breeding program.
Broke in new horses with diligent and patient approach focused on building trust and obedience.
Protected herds from predators using trained dogs.

Food Access Manager

The Land Connection

Chicago, IL

03.2019 - 09.2019

Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
Served as a liaison between external organizations and partners involved in delivering programming services.
Developed and implemented program activities according to established goals and objectives.
Provided guidance and support to program participants in navigating resources, services, and opportunities.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
Maintained up-to-date records related to program activities.
Ensured timely completion of project deliverables within budget constraints.
Prepared reports on progress towards program goals for management review.
Participated in the development of new programs or modifications to existing programs.
Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
Evaluated performance data against established objectives to measure success of programs.
Assisted in developing training materials and providing instruction on how to use them effectively.
Facilitated communication between team members by organizing regular meetings and conference calls.
Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
Organized special events related to the promotion or awareness of the program's mission or purpose.
Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Responded promptly to inquiries from stakeholders concerning various aspects of programming initiatives.
Identified areas where improvements can be made in order to increase efficiency or effectiveness.
Recommended process improvements based on data analysis results.
Scheduled and developed program activities in accordance with program needs.
Collaborated with community leaders, organizations and public agencies to promote programs within community.
Delegated tasks to staff and volunteers during daily activities and organized events.
Facilitated educational workshops, meetings and conferences associated with program.
Evaluated program effectiveness to develop improved methods.
Prepared periodic reports, financial statements and records on program activities, progress and status for management.
Explained program offerings and requirements to participants and answered related questions.
Developed and implemented new program features to address needs.
Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
Conducted research and engaged in collaborative grant development efforts to support program needs and innovations.
Facilitated program development and launch via strategic resources allocation.
Developed brochures, newsletters and flyers to create promotional literature for program.
Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
Analyzed current program spending and shared cost-saving measures with director to increase savings to bottom line.
Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
Created and implemented new programming ideas to keep station relevant and growing.
Logged program activities and maintained official station records for internal use and government review.

Packing Shed Manager

Blue Moon Farm

Chicago, IL

09.2018 - 03.2019

Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Utilized inventory management software to track stock levels and maintain accurate records.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Developed strategies to optimize workflow processes in order to maximize productivity.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
Resolved customer complaints related to product quality or delivery issues.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Implemented new technologies such as RFID scanning systems to improve efficiency.
Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
Established procedures for receiving, storing, handling hazardous materials safely.
Negotiated contracts with suppliers for material procurement needs.
Communicated regularly with other departments regarding supply chain activities.
Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
Drafted policies related to storage space utilization and distribution operations.
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Generated warehouse shipping documents, packing lists and invoices.
Provided information to shipping and receiving personnel regarding inventory stock.
Trained staff on material handling processes to reduce shipping times.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established and maintained good relations with customers, vendors and transport companies.
Operated forklifts to fill or empty overhead spaces.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Prepared inventory for shipment by attaching tags and labels.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Implemented on-the-job training activities to cross-train employees on various tasks.
Identified opportunities to reduce cost and improve productivity.
Consistently met company and department objectives within budget and time constraints.
Handled departmental scheduling to maintain proper staffing for shifts.
Created and enforced policies and procedures for entire logistics team.
Directed investigations to verify and resolve customer or shipper complaints.
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Implemented and planned warehouse safety and security programs and activities.
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Negotiated with carriers and warehouse operators for services and preferential rates.
Implemented bar coding system to identify location and quantities of requested items.
Established transportation cost standards and economical shipping practices.
Established or monitored specific supply chain-based performance measurement systems.
Examined expenditures to develop plans and budgets for increasing profits or improving services.
Planned and implemented energy-saving changes to transportation services by optimizing capabilities.

Owner Lead Baker

Lucky Pierre Bakers Inc.

Chicago, IL

12.2016 - 02.2019

Managed daily operations of a team up to 10 bakery staff members.
Organized and delegated tasks to ensure efficient production of baked goods.
Monitored the quality of products, ensuring they met established standards.
Supervised and trained new employees on proper baking techniques and safety regulations.
Maintained records of all inventory items in order to track usage and replenish stock as needed.
Resolved customer complaints regarding product quality or service issues quickly and professionally.
Ensured health code requirements were followed at all times during production process.
Created weekly work schedules for bakery staff members according to store needs.
Conducted regular performance reviews with each employee to identify areas for improvement.
Ordered ingredients as needed from approved vendors in order to meet customer demand.
Analyzed sales trends in order to optimize product selection and pricing strategies.
Developed innovative recipes for new menu items that increased sales by 15%.
Assisted with the preparation of large orders for special events or holidays.
Maintained a clean and organized workspace throughout the day.
Performed regular maintenance on ovens, mixers, proofers., as needed.
Provided guidance and support to team members when handling difficult customers.
Identified opportunities for cost savings initiatives within the bakery department.
Implemented systems for tracking waste levels in order to reduce spoilage costs.
Enforced company policies while fostering an environment of collaboration amongst team members.
Facilitated communication between bakery staff members and other departments within the store.
Assisted with troubleshooting any technical issues related to baking equipment or processes.
Designed appealing product displays to maintain unique presentation.
Oversaw baking and cooking training to assist new staff members in professional development.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Inspected baking equipment in accordance with cleanliness and safety standards.
Baked fresh bread and pastries for cafes and restaurants.
Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
Maintained temperature, sweep and sanitation logs to document proper conditions.
Created attractive dessert trays for catering events.
Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
Evaluated raw ingredients and baked goods, assessing for quality control purposes.
Generated turn movement and maintained monthly inventory to control product and ingredient spoilage.
Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Blended ingredients and mixed dough, following recipes.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Finished baked goods with glazes, icings and other toppings.
Set ovens to appropriate temperatures to pre-heat.
Combined ingredients by hand and with electric mixing equipment.
Met with customers to discuss needed bakery items and take orders.
Organized store by returning merchandise to proper areas and restocked displays.
Coordinated supplies, placed orders and managed stock on hand for bakery.
Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
Wrapped items in plastic in preparation for display and to sell to customers.
Measured and weighed ingredients to prepare dough for recipes.
Inspected all bakery products and removed any found to possess defects.
Rolled and kneaded dough in preparation for cutting and shaping.
Monitored color of baking items to raise or lower temperature or remove from oven.
Cut and shaped dough for rolls, bread and various pastries.
Adapted measurements to meet quantity of bakery items being prepared.
Mentored baking staff in proper techniques and bakery procedures.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Created new recipes using available ingredients and for special occasions.
Checked dough for proper consistency, adding more flour if needed.

Artisan Interior Designer

Rey Dalitto/ Ortolan Studio

Chicago, IL

03.2000 - 07.2015

Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
Worked closely with vendors to source products at competitive prices while maintaining quality standards.
Maintained accurate records of all purchases made during a project.
Organized product samples library according to category or type of material.
Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
Advised clients on how best to utilize available space within their homes or businesses.
Managed multiple projects simultaneously while meeting tight deadlines set by clients.
Participated in industry trade shows and conferences in order stay abreast of new trends in interior design.
Attended regular meetings with team members throughout the duration of each project.
Provided guidance on installation techniques for various types of products such as drapery rods or light fixtures.
Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
Created detailed skhes and drawings to illustrate design concepts to clients.
Coordinated with contractors and other professionals on construction projects.
Reviewed blueprints and structural specifications to determine the best interior design solution.
Incorporated client feedback into designs to ensure satisfaction with end result.
Collaborated with architects, builders, engineers and other designers to ensure successful project completion.
Provided detailed estimates of material costs and time frames for each project.
Conducted site visits to assess existing conditions prior to beginning a project.
Prepared 3D models, renderings and presentations for clients in order to help them visualize their spaces before construction begins.
Researched current trends in furniture, fabrics, color palettes and accessories in order to recommend items that meet the client's style preferences.
Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
Developed interior design concepts and prepared interior systems and finishes.
Visited home sites when necessary to assess and fulfill customer needs.
Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
Assisted clients successfully by choosing furnishings consistent with preferences and budget.
Provided information about available color palettes and helped select colors that reflected client personality and goals.
Reviewed project costs, budgets and adherence to schedules.
Gave clients information about strategies to keep spaces fresh and inviting.
Researched concepts and followed industry trends to provide knowledgeable insight to clients.
Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
Created professional presentations to creatively communicate design intent and direction.
Maintained accurate specifications for each project.
Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
Implemented client needs from schematic design to construction document phase and installation.
Produced content for material boards and specification binders for presentation and construction.
Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
Coordinated movers and assistant stylists to complete project installations and styling.
Expertly sourced fabrics and carpets to meet customers' expectations and budgets.
Photographed completed interior design and staging projects to promote services and grow business.
Used natural and artificial lighting strategies to highlight features and areas of rooms.

Catalog Studio Merchandise Coordinator

Crate and Barrel

Chicago, IL

03.2010 - 07.2014

Maintained product inventory and tracked stock levels to ensure accurate record keeping.
Developed and implemented strategies for optimizing product display, placement and availability in store.
Analyzed sales data to identify trends, forecast demand and plan purchasing accordingly.
Ordered merchandise from vendors based on customer preferences, market conditions and promotional campaigns.
Created visual merchandising plans to maximize sales of products within designated areas of the store.
Reviewed vendor contracts to ensure compliance with company policies and procedures.
Conducted regular audits of store inventories to minimize discrepancies between physical counts and records.
Managed seasonal changes in merchandise assortment by coordinating with vendors regarding new product launches.
Monitored shipments received from vendors to ensure accuracy of orders placed against invoices received.
Evaluated current stock levels, identified slow-moving items, and recommended appropriate measures for clearance or disposal.
Collaborated with cross-functional teams to develop pricing strategies that meet business objectives.
Managed returns process by ensuring returns are properly documented, credited back to customers promptly and restocked as needed.
Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
Researched industry trends in order to stay abreast of competition's offerings as well as customer needs and demands.
Organized special promotions such as discounts or buy-one-get-one free offers which helped increase sales volume significantly.
Coordinated with other departments for successful execution of promotional activities related to merchandise launch events.
Negotiated terms with vendors including payment terms, delivery schedules, price points resulting in cost savings for the organization.
Implemented effective processes for tracking merchandise movements across all stores including transfers, deliveries and returns.
Analyzed customer feedback data regularly in order to identify opportunities for improvement in merchandising practices.
Prepared weekly reports detailing progress made towards achieving set goals related to merchandise planning and procurement.
Communicated and coordinated planogram execution with store management.
Monitored stock to maintain sufficient quantity of featured product.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Monitored departmental product shrinkage and reported it to executives.
Updated seasonal displays for windows and mannequins to highlight current product lines.
Checked products for quality and accurate pricing.
Trained new employees on customer service and quality assurance standards.
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Displayed appropriate signage for products and sales promotions.
Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
Ordered supplies and products based on accurate forecasting.
Assisted in gathering and moving materials and equipment for assigned displays.
Printed labels and tags for for-sale merchandise.
Organized and located inventory, updating store spreadsheets to reflect statistical data.
Designed sales floor according to newest and most-sold products.
Provided feedback on competitor activity, policies and best practices to streamline internal operating model.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Selected merchandise based on quality and cost-efficiency models.
Compiled reports based on periodic competitive pricing shopping trips.
Conducted staff meetings with sales personnel to introduce new merchandise.
Reconciled orders using dedicated financial plans and forecasting tools.
Managed vendor chargebacks and follow up to maintain balanced inventory.
Monitored various product markets and made orders and pricing accordingly.
Identified labels, trends and opportunities by sampling competitor shopping experiences.

Project Manager

Skyline Design & Furniture

Chicago, IL

02.2007 - 06.2009

Conducted research and identified user needs to inform design decisions.
Developed project plans, timelines, budgets, and resource allocations.
Coordinated with stakeholders to ensure project goals were met on time and within budget.
Oversaw the work of designers to ensure quality standards were met.
Collaborated with developers to implement designs into production environments.
Managed client relationships by providing timely updates and responding to inquiries promptly.
Facilitated design reviews and provided feedback for improvement opportunities.
Created visual assets such as mockups, wireframes, prototypes. for projects.
Analyzed existing processes to identify areas for improvement in design workflow efficiency.
Evaluated user data collected from product analytics tools to inform design decisions.
Maintained a library of design patterns and guidelines that could be reused on future projects.
Assisted in recruiting process for new members of the design team when needed.
Produced reports on project progress, budget utilization, and other metrics as required.
Provided guidance and support to junior designers on their projects or tasks assigned.
Identified risks associated with various aspects of the project lifecycle early on in order to take preventive measures accordingly.
Ensured compliance with industry standards during all stages of the project development cycle.
Organized workshops or brainstorming sessions with stakeholders at various stages of the project.
Resolved conflicts between stakeholders regarding scope changes or implementation issues.
Met with clients to establish ideas, goals and guidelines for design team.
Coordinated with engineers and suppliers to move ideas into production.
Conducted material tests to guarantee material would effectively meet design requirements.
Designed creative packaging and box art for products of various sizes and shapes.
Established visual direction of branded marketing material in digital and print.
Facilitated coaching and feedback for newer team members to guide their ideas into workable, practical design.
Organized and headed brainstorming sessions to flush out prospective product ideas.
Trained group of design researchers to identify how human experience and behavior are influenced by design.
Created prospective design kit to ascertain success and confidence in proposed product.
Hired team of service designers to develop smooth workflow through creation of procedures and guidelines.
Managed implementation of human-centered design approaches to standardize design methodologies.
Reviewed and modified product samples to account for technical and aesthetic requirements.
Identified project needs by reviewing project objectives and schedules.
Communicated with key stakeholders to determine project requirements and objectives.
Monitored performance of project team members to provide performance feedback.
Submitted budget estimates, progress reports and cost tracking reports.
Conferred with project personnel to identify and resolve problems.
Proposed, reviewed and approved modifications to project plans.
Submitted project deliverables to clients, consistently adhering to quality standards.
Created project status presentations for delivery to customers or project personnel.
Developed and updated project plans to document objectives, technologies, schedules and funding.
Produced thorough, accurate and timely reports of project activities.
Negotiated with project stakeholders or suppliers to obtain resources or materials.

Carpet Installation Manager

Home Carpet One

Chicago, IL

09.2006 - 02.2007

Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Established processes to ensure efficient workflow throughout the organization.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Initiated new projects that resulted in increased productivity across all departments.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Analyzed customer feedback data to develop action plans for improving services offered.
Developed annual goals for each department based on market trends and competitor analysis.
Collaborated with other departments to ensure timely completion of projects within budget constraints.
Ensured compliance with all applicable laws, regulations, industry standards.
Reviewed contracts before signing them on behalf of the organization.
Organized special events such as conferences or training sessions for employees.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Recruited and hired qualified candidates to fill open positions.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Entered time and attendance logs in preparation for payroll.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Conducted quality, timely performance feedback and performance appraisals.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Maintained adequate staffing to meet objectives within budget.
Minimized staff turnover through appropriate selection, orientation and training.
Created training modules and documentation to train staff.
Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Established and managed yearly budgets of up to $[Amount].

Education

Bachelor of Arts - Cultural Anthropology

Northwestern University

Evanston, IL

Skills

Eligibility Determination
Marketing Materials
Promotional Planning
Onsite Tours
Training Coordination
Referral Coordination
Sales Growth
Report Preparation
Facility Management
Resource Management
Data Management Familiarity
Program Management
Persuasive Communication Style
Human Resources Understanding
Staff Development
Staff Development Expertise
Vendor Management

Office Administration
Program Optimization
Team Oversight
Expense Tracking
Scheduling Proficiency
Strategic Planning
Standard Operating Procedures
Staff Evaluation
Needs Analysis
Construction Procedures
3D Renderings
Expertise in AutoCad
Proficient in MS Office Suite
System Configurations
Scaling Expertise
Design Development
Proficient in QuickBooks

References

References available upon request.

Timeline

Program Coordinator-(SNAP-ED)

University of Illinois

09.2019 - 08.2022

Food Access Manager

The Land Connection

03.2019 - 09.2019

Packing Shed Manager

Blue Moon Farm

09.2018 - 03.2019

Owner Lead Baker

Lucky Pierre Bakers Inc.

12.2016 - 02.2019

Dairy Herd Assistant

Praire fruits Farm & Creamery

03.2016 - 11.2020

Catalog Studio Merchandise Coordinator

Crate and Barrel

03.2010 - 07.2014

Project Manager

Skyline Design & Furniture

02.2007 - 06.2009

Carpet Installation Manager

Home Carpet One

09.2006 - 02.2007

Artisan Interior Designer

Rey Dalitto/ Ortolan Studio

03.2000 - 07.2015

Bachelor of Arts - Cultural Anthropology

Northwestern University

Dimas Reyes Dalitto

Summary

Overview

Work History

Program Coordinator-(SNAP-ED)

Dairy Herd Assistant

Food Access Manager

Packing Shed Manager

Owner Lead Baker

Artisan Interior Designer

Catalog Studio Merchandise Coordinator

Project Manager

Carpet Installation Manager

Education

Bachelor of Arts - Cultural Anthropology

Skills

References

Timeline

Program Coordinator-(SNAP-ED)

Food Access Manager

Packing Shed Manager

Owner Lead Baker

Dairy Herd Assistant

Catalog Studio Merchandise Coordinator

Project Manager

Carpet Installation Manager

Artisan Interior Designer

Bachelor of Arts - Cultural Anthropology

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