Diminique Herndon
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intern
Rogers Remodeling
03.2023 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted in evaluating damages of roofing due to catastrophic events.
- Provided outstanding service through effective client communication.
- Observed investigations and determinations of liability on homeowner and auto claims.
Owner/Operator Truck Driver
SELF Reflect Transportation
06.2017 - Current
- Managed day-to-day business operations, overseeing prospect employees.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX05.2007
Skills
- Complex Problem-Solving
- Customer Interaction
- Estimate Repair Costs
- Field Inspection
- Hail and Wind Damage Assessment
- Damage Itemization
Certification
- All lines Insurance Adjuster: License number-3042177
- State Farm Auto Certification
- State Farm Property Certification
- Commercial Drivers License (CDL): License number-25176282
- Tankers Endorsement
- Doubles and Triples Endorsement
- Hazmat Endorsement
Timeline
Intern
Rogers Remodeling
03.2023 - Current
Owner/Operator Truck Driver
SELF Reflect Transportation
06.2017 - Current
High School Diploma -
West Mesquite High School