Summary
Overview
Work History
Education
Skills
Timeline
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Diminique Singer

Winter Garden,FL

Summary

Customer-oriented General Manager with 10 plus years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

10
10
years of professional experience

Work History

Coodinator

Walt Disney World Company
10.2023 - Current
  • Managed daily operations of a busy restaurant, ensuring high standards of service and guest satisfaction.
  • Conducted regular safety audits and inspections to ensure compliance with state regulations.
  • Trained and supervised a team of cast members, providing ongoing coaching and support
  • Handled guest complaints and resolved issues to ensure a excellent dining experience.
  • Partnership with other locations such as heart of house, entertainment, attractions, and guest relations.

Seater, GT, Assignor

Walt Disney World Company
03.2023 - 10.2023
  • Assisted the location by seating, setting tables, stocking, and bar.
  • Delivered high-quality service in a fast-paced environment, ensuring an excellent experience for every guest.
  • GT: Banked out servers and insured all revenue documents are accurate.
  • Managed seating arrangements efficiently to maximize occupancy and enhance guest flow.

General Manager

Banana Republic
02.2018 - 02.2022
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Trained over multiple stores and employees on companies ethics, policies, and procedures.
  • Exceeded quotas in both customer experience and sales at location during store closing process due to lease negotiations for location.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry
  • Practices, company procedures and technology systems.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Sales Lead

Pet Go Round
03.2015 - 02.2016

Education

Associate of Arts - Business

Diablo Valley Community College
San Ramon, CA

Skills

  • Guest Service-Management
  • CDS
  • TPHC / HACCAP
  • Decision Making
  • Sales Promotions
  • Cost Reduction
  • Policy Development and Enforcement
  • Allergy Process
  • Workplace safety

Timeline

Coodinator

Walt Disney World Company
10.2023 - Current

Seater, GT, Assignor

Walt Disney World Company
03.2023 - 10.2023

General Manager

Banana Republic
02.2018 - 02.2022

Sales Lead

Pet Go Round
03.2015 - 02.2016

Associate of Arts - Business

Diablo Valley Community College

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Diminique Singer