Dimitra Giannousopoulou

I was a sales person at a expensive Boutique. I sold expensive clothes to customers as well has handling cash and cash registers. I was also a opener and closer of the store and had keys to the store.

• Delivered exceptional customer service, enhancing client satisfaction and loyalty.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Managed inventory levels effectively, ensuring optimal stock availability and presentation.
• Collaborated with team members to achieve sales targets and promote store initiatives.
• Trained new staff on product knowledge and sales techniques, fostering a collaborative environment.

Worked afternoon shifts for 6 years at the "School of Philosophy" the National and Kapodistrian University of Athens. I taught Greek Literature, Ancient Greek History, & Composition.

• Developed and implemented engaging lesson plans fostering critical thinking and creativity.
• Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
• Enhanced learning experiences for students by developing and implementing differentiated instruction strategies.
• Created and developed lesson plans to meet students' academic needs.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Worked as a Secretary at the International Life Insurance Company. I filed insurance applications as well as credit applications. Handled debit and credit cards as well as cash. I also filed paperwork and receipts on work computers.

• Organized and maintained electronic filing systems, improving document retrieval efficiency.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained electronic filing systems and categorized documents.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Managed scheduling and correspondence for executives, enhancing communication flow.

• Processed customer transactions efficiently using point-of-sale systems.
• Managed cash register operations, ensuring accuracy in cash handling and balancing.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained inventory levels through regular stock checks and replenishment orders.
• Trained new staff on operational procedures and best practices for customer interactions.
• Implemented promotional displays to enhance product visibility and drive sales.
• Collaborated with management to streamline checkout processes, improving efficiency.
• Assisted in maintaining a clean and organized sales floor, enhancing customer experience.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.

• Greeted and seated guests efficiently to enhance dining experience.
• Managed reservation system to optimize seating arrangements and minimize wait times.
• Coordinated with servers and kitchen staff to ensure smooth service flow.
• Trained new hostesses on customer service standards and operational procedures.
• Monitored dining area for guest needs, addressing concerns promptly to maintain satisfaction.
• Implemented process improvements for managing high-volume periods during peak hours.
• Developed strategies for enhancing guest interactions, fostering a welcoming environment.

Took care and babysat a 3 year old child with severe ASD.

• Adapted caregiving strategies to accommodate diverse personalities and developmental stages.
• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset providing emotional support and stability.
• Implemented creative learning techniques to enhance cognitive development.
• Developed daily schedules to promote healthy routines and educational growth.
• Communicated effectively with parents regarding child progress and behavior.

Took care of 2 elderly people for every day needs.

• Provided compassionate care and support to elderly clients in daily living activities.
• Assisted clients with mobility, ensuring safety and comfort during movement.
• Fostered strong relationships with families, ensuring open communication regarding client well-being.
• Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
• Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
• Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
• Reduced instances of falls and injuries by implementing safety measures and regularly monitoring living environments.
• Monitored clients'' vital signs and reported any significant changes to healthcare providers promptly, contributing to early intervention efforts when necessary.
• Assisted elderly with daily living activities and physical therapies.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Gave daily baths and assisted with daily self care.

Babysat two kids aged 4 and 8 as well as cleaned and deep cleaned a 6000 square feet home. Cleaned bathrooms, bedrooms, living rooms, etc.

• Supervised children's daily activities, ensuring safety and engagement in play and learning.
• Managed schedules for multiple children, adapting to individual needs and preferences seamlessly.
• Coordinated with parents to address concerns, providing solutions that improved child well-being and satisfaction.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
• Arranged transportation for school and activities, ensuring punctuality.
• Expert in performing thorough deep-cleaning of residential and commercial spaces
• Skilled in disinfecting high-touch surfaces to maintain hygienic environments
• Proficient in detailed bathroom and kitchen sanitation, including grout, fixtures, and appliances
• Experienced in heavy-duty floor care such as scrubbing, buffing, polishing, and steam cleaning
• Ability to safely handle and apply industrial-grade cleaning products and chemicals
• Knowledgeable in proper waste disposal and recycling procedures
• Skilled in upholstery, carpet, and drapery deep cleaning using specialized equipment

I have provided dedicated childcare for one family over the past four years, caring for their first child from ages 3 to 7 and supporting the newborn from infancy through age 2. During this time, I developed strong skills in supervising children of different ages, creating age-appropriate activities, maintaining a safe environment, and supporting daily routines. My long-term commitment to the family reflects my reliability, strong communication, and ability to build trust while delivering attentive, nurturing care.

• Supervised children's activities, ensuring safety and engagement during playtime.
• Managed multiple children simultaneously, prioritizing individual needs and attention.
• Monitored nutritional intake during meal preparation, promoting healthy eating habits.
• Mentored younger babysitters on best practices for child care and safety protocols.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Taught children to organize toys, wash hands, and share by leading by example.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
• Assisted with feeding routines, including preparing bottles and supporting safe feeding practices
• Performed diaper changes and maintained proper hygiene throughout the day
• Followed nap schedules and used soothing techniques to help the newborn sleep
• Monitored developmental milestones and engaged in age-appropriate sensory activities
• Ensured a clean, safe, and organized environment for the baby
• Supported bath-time routines with attention to safety and comfort
• Prepared and sanitized bottles, pacifiers, and baby supplies
• Maintained detailed communication with parents about daily activities, moods, and needs
• Safely transported and handled the newborn during daily routines
• Provided nurturing, attentive care to support healthy emotional and physical development