Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
29
29
years of professional experience
Work History
Owner
1804 Logistics LLC
04.2019 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Delivery Driver
Lasership
05.2021 - 08.2022
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Managed customer inquiries and complaints in polite and professional manner.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Driver
FedEx
12.2018 - 05.2021
Operates company vehicles and provide courteous and efcient delivery and pick up of packages;
To check shipments for conformance to FedEx features of service;
Provides coverage for all assigned routes within the station's service area;
Provides related customer service functions.
Bakery Market Manager
Panera Bread
09.2000 - 11.2018
Recruit and staff for store openings, existing locations and to manage labor percentages.
Maintain responsibility for the inventory, baked goods, and store operations during the working hours.
Streamlined internal processes, enhancing operational efficiency and reducing costs.
Achieved monthly sales targets consistently by pursuing new business.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
Food service worker
United States Marine Corps
02.1996 - 02.2000
Supported over 100 events annually, which ranged up to a thousand participants and prestigious guests.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Learned other teammates' work tasks to train as backup.