DIMITRI JOHNSON
Pizza Hut LLC
Hemet,CA
2
Languages
1
Certification
2
Years of experience
Customer-Focused Waitress experienced in high-volume restaurant service. Achieved guest satisfaction through accurate order taking, efficient cash handling, and effective complaint resolution. Committed to fostering positive dining experiences by maintaining clean environments and employing strong communication and multitasking skills.
Work History
Waitress
1 Year 10 Months- Processed orders, payments, and order changes through POS system.
- Welcomed guests quickly and recorded food and beverage orders accurately.
- Worked with kitchen staff to support timely meal preparation.
- Cleared tables, reset dining areas, and helped maintain sanitation standards.
- Coordinated with kitchen staff to ensure timely order preparation.
- Refreshed tables, cleaned dining areas, and supported sanitation standards.
- Resolved customer concerns calmly to maintain positive dining experiences.
- Upsold menu items and suggested add-ons to enhance guest orders.
- Restocked condiments, utensils, and service areas for smooth operations.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment. ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma
- Honoree of [Honor Name]
- Awarded [Award Name]
Skills
Order taking
Multitasking capabilities
Welcoming customers
Order accuracy
Sanitation standards
Handling complaints
Menu recommendations
Menu memorization
Quick thinking
Tableside service
Customer feedback management
Food pairing suggestions
Food presentation
Efficient service delivery
Efficient food delivery
Dining setup
Team collaboration
Cash transaction management
Active listening
Customer engagement
Menu knowledge
High volume dining
Service enhancement
Inventory management
Busy shift management
Table maintenance
Personalized service
Dining area upkeep
Customer rapport building
Visual food appeal
Attention to detail
Drink service
Order processing
Upselling strategies
Guest seating coordination
Order tracking
Dining setup knowledge
Guest satisfaction
Sales acumen
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Waitress
Pizza Hut LLC
01.2005 - 11.2006Read More
BANNING HIGH SCHOOL
High School Diploma
Read More