Dimitri Parker
Austin,TX
Summary
Following guidance and staying update is a strong suit of mine, not only for the customer but also for assisting my fellow coworkers. My goal is to bring a element of welcome and resolution to the team, ensuring great flow and satisfactory customer service.
Overview
8
8
years of professional experience
Work History
Pool Technician
Patriot Pool and Spa
Austin , TX
05.2021 - 07.2023
- Evaluated customer feedback regarding services provided and made necessary adjustments accordingly.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Managed inventory of pool chemicals and maintenance supplies, ensuring adequate supplies were on hand.
- Resolved guest concerns through positive interaction and application of issue resolution procedures.
Server
Kerbey Lane Cafe - Round Rock
Round Rock, TX
01.2015 - 05.2021
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Stony Point High School
Round Rock, TX05-2011
Skills
- I currently run and operate a small business that works with people on a daily basis, emphasizing emotional and mental resolution skills in day-to-day living
- 8 years of customer service experience, from restaurants to pools, and now counseling work
- Great at customer de-escalation and resolution
- Excel at generating a conducive and fun work atmosphere
- Quick study and great at troubleshooting issues
Timeline
Pool Technician
Patriot Pool and Spa
05.2021 - 07.2023
Server
Kerbey Lane Cafe - Round Rock
01.2015 - 05.2021
High School Diploma -
Stony Point High School
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