Summary
Overview
Work History
Education
Skills
Websites
Timeline
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DIMITRI PELARI

Lakewood,OH

Summary

Experienced restaurant server seeking employment in a fast-paced, customer-focused environment. Possessing strong communication skills, with a passion for creating exceptional dining experiences. Adept at multitasking and working effectively under pressure, with a commitment to maintaining a clean and organized workspace. Looking for an opportunity to bring enthusiasm, and a team-oriented approach to a dynamic restaurant setting.

Overview

4
4
years of professional experience

Work History

Accounts Receivable Clerk

Avalon
04.2021 - Current
  • Follow up on, collect and allocate payments
  • Monitor customer account details for non-payments, delayed payments and other irregularities
  • Research and resolve payment discrepancies
  • Ensure payments are posted to the correct open invoices and notify team members of any discrepancies
  • Maintain accounts receivable customer files and records
  • Follow established procedures for processing receipts
  • Process received checks, credit card payments, and EFTs
  • Deposited checks received locally via the Remote Deposit Service
  • Prepare and submit bank deposits on a regular basis
  • Communicate with customers via phone, email, or mail.

Server

BOMBA Tacos
04.2021 - 09.2023
  • Serving food and beverages while maintaining high quality formal table service
  • Ensured proper presentation and preparation of food products and beverages in an appealing way
  • Organized large parties reservations and special requests efficiently and accurately
  • Resolved complaints quickly and efficiently while keeping the customer's best interests in mind
  • Maintained cleanliness and food safety standards according to internal and federal regulations
  • Prepared and served special orders to individuals with food allergies or special diets
  • Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; answering food preparation questions
  • Respond to additional guest requirements by inquiring of needs; observing dining process
  • Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to guest spills or other special needs
  • Conclude dining experience by acknowledging choice of restaurant, inviting guests to return.


Service Coordinator

BOMBA Tacos
08.2019 - 08.2020
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Informed servers of newly seated parties for speedy service
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Checked and restocked server areas and organized and got change for front counter
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Education

Business Major in Finance -

Cleveland State University
Cleveland, Ohio
08.2025

Skills

  • Customer Service
  • Guest Satisfaction
  • Account Monitoring
  • Payment Coordination
  • Payment Posting
  • Collections Understanding

Timeline

Accounts Receivable Clerk

Avalon
04.2021 - Current

Server

BOMBA Tacos
04.2021 - 09.2023

Service Coordinator

BOMBA Tacos
08.2019 - 08.2020

Business Major in Finance -

Cleveland State University
DIMITRI PELARI