Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Lidl Usa
Baltimore, MD
12.2021 - Current
Assisted cashiers with resolving customer complaints and inquiries.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Monitored cashier performance, providing feedback as needed.
Processed refunds and exchanges according to company policy.
Cashier
Royal Farms
Baltimore, MD
03.2018 - 12.2020
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.