Results-driven professional with a strong background in customer service and problem-solving. Proven ability to enhance customer satisfaction and streamline operations. Ready to leverage leadership skills for impactful team mentoring.
Overview
15
15
years of professional experience
Work History
Tillys Bar
Tillys Bar
Ione, CA
01.2025 - 01.2026
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Owner/Operator
Dimitri Market
El Paso, TX
12.2018 - 12.2025
Managed daily operations, ensuring efficient workflow and high customer satisfaction.
Developed and implemented inventory management practices to optimize stock levels.
Trained and mentored staff on best practices in customer service and product knowledge.
Oversaw financial management, including budgeting, forecasting, and expense control.
Paralegal
Lien Representative
Sacramento, CA
02.2013 - 11.2018
Conducted legal research to support case preparation and trial strategy development.
Drafted, reviewed, and filed legal documents, ensuring compliance with court requirements.
Managed case files and documentation using firm-specific case management software.
Collaborated with attorneys to gather information and prepare for depositions and hearings.
Trained junior paralegals on legal procedures and document management systems.
Streamlined document retrieval processes, enhancing efficiency in case preparations.
Coordinated communication between clients, attorneys, and courts to facilitate case progress.
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Prepared legal briefs, motions, and pleadings.
Sales Associate
John L Sullivan Chevrolet
Roseville, CA
02.2011 - 01.2014
Delivered exceptional customer service, ensuring positive experiences for all clients.
Assisted customers in selecting vehicles, providing detailed product knowledge and recommendations.
Managed sales transactions efficiently, maintaining accuracy and adherence to company policies.
Collaborated with team members to achieve monthly sales targets and enhance showroom performance.