I’m Haitian American able to speak the language fluidly, and have Great Leadership skills. I am a Fast Learner and can think on my feet. I like to get problems fixed as needed and as soon as possible.
Overview
13
13
years of professional experience
Work History
Patient Care Aide
Anchor Health
Farmingdale, NY
11.2023 - Current
Scheduled and accompanied clients to medical appointments.
Determined specific needs and provided most appropriate level of services for patient well-being.
Ensured timely administration of medications by closely following medical guidelines and instructions.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Quickly responded to emergencies by following established protocols and working closely with the nursing staff.
Answered patient assistance calls, assessed needs, and offered qualified support.
Provided emotional support to patients and families during difficult times, promoting a positive environment.
Enhanced patient comfort by providing attentive and personalized care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Improved patient satisfaction by addressing their individual needs and preferences.
Ran errands for patients, did shopping, and picked up other necessities.
Remained alert to problems or health issues of clients and competently responded.
Maintained clean and safe environment to promote patient safety and comfort.
Provided meal assistance for patients who had difficulty eating independently or needed specialized diets due to medical conditions or preferences.
Self Employed
EBay Inc
03.2020 - Current
Demonstrated leadership skills in managing projects from concept to completion.
Proven ability to develop and implement creative solutions to complex problems.
Proved successful working within tight deadlines and a fast-paced environment.
Cultivated interpersonal skills by building positive relationships with others.
Passionate about learning and committed to continual improvement.
Exercised leadership capabilities by successfully motivating and inspiring others.
Gained strong leadership skills by managing projects from start to finish.
Worked flexible hours across night, weekend, and holiday shifts.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Resolved problems, improved operations and provided exceptional service.
Organized and detail-oriented with a strong work ethic.
Assistant Personal Training Director
LA Fitness
10.2019 - 03.2021
Conducted research and analysis of market trends to determine potential opportunities for growth.
Ensured compliance with safety regulations by regularly inspecting equipment and updating maintenance logs accordingly.
Managed budget allocations for the department, optimizing resource usage while maintaining high-quality service delivery.
Maintained up-to-date knowledge of fitness training methods to inform approach.
Boosted client results by continuously researching industry trends and incorporating new techniques into training programs.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Designed specific workout systems for individual clients based on performance ability.
Created and maintained detailed reports of daily, weekly and monthly operations.
Developed and implemented creative exercise programs to keep clients engaged and motivated.
Developed comprehensive onboarding processes for new hires, leading to quicker integration into company culture and expectations.
Implemented health initiatives within local communities by organizing wellness workshops and seminars, resulting in increased brand awareness for the gym facility.
Streamlined gym operations by effectively scheduling trainers, managing team performance, and resolving conflicts.
Assisted clients with personal fitness goals through realistic objectives.
Improved team productivity by conducting regular staff meetings and implementing ongoing training opportunities for personal trainers.
Cultivated a supportive environment that encouraged clients to reach their full potential by celebrating achievements and discussing setbacks openly.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Trained and supervised staff to consistently meet performance goals and customer service standards.
Devised strategies for addressing common barriers to exercise adherence among clients including time management suggestions or motivational tactics.
Enhanced client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
Cultivated strong relationships with customers to build loyalty and repeat business.
Developed healthy eating meal plans for clients to provide holistic approach.
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Supported the recruitment process for new personal trainers, ensuring high-quality candidates were selected to join the team.
Trained clients during strength training, cardio vascular exercise, and stretching.
Increased member retention through consistent follow-ups, progress assessments, and adjustments to training programs.
Raised overall gym revenue with proactive sales efforts, promoting personal training packages and group classes.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Educated clients on importance of proper nutrition to reach fitness objectives.
Conducted quarterly performance evaluations for personal trainers, providing constructive feedback for professional growth opportunities.
Demonstrated proper technique for exercises to avoid injuries.
Worked well in a team setting, providing support and guidance.
Strengthened communication skills through regular interactions with others.
Demonstrated respect, friendliness and willingness to help wherever needed.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Worked flexible hours across night, weekend, and holiday shifts.
Personal Trainer
LA Fitness
10.2018 - 10.2019
Collaborated with other fitness professionals to design effective cross-training programs.
Assisted clients with personal fitness goals through realistic objectives.
Spearheaded social media marketing efforts, driving increased brand awareness within the community.
Utilized effective record-keeping system for tracking customer information.
Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Set up and broke down equipment before and after classes.
Promoted fitness classes to boost gym attendance.
Demonstrated proper technique for exercises to avoid injuries.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Worked effectively in fast-paced environments.
HVAC Assistant
Lusher
03.2017 - 09.2017
Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
Kept accurate records of time and materials used for each job to compile into service reports.
Maintained comfortable environmental temperatures in city facilities.
Enhanced customer satisfaction by quickly addressing and resolving any technical issues or concerns.
Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
Maintained safe work environments by adhering to strict safety protocols and guidelines.
Maintained boilers, hot water systems, gas heating equipment and food service equipment.
Inspected and tested machinery and equipment to diagnose malfunctions.
Cleared work sites of hazardous items.
Monitored building environmental conditions.
Traveled to job sites for both scheduled and emergency appointments.
Provided exceptional customer service by effectively communicating with clients throughout all stages of projects.
Set up ladders and other access equipment.
Followed safety protocols and best practices for installation, maintenance, or repair work..
Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Followed safety protocols on job sites.
Increased longevity of HVAC systems by performing preventive maintenance.
Paid attention to detail while completing assignments.
Shift Supervisor
KFC
08.2012 - 08.2017
Prepared, calibrated, and monitored production levels to achieve targets.
Coordinated merchandising, promoted new products and increased brand awareness.
Built relationships with customers and managed accounts to drive revenue and profit.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Scheduled staff shifts to secure adequate coverage and productive workflows.
Helped store management meet standards of service and quality in daily operations.
Managed staff hiring, training and supervision.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Completed store opening and closing procedures and balanced tills.
Delivered successful training to more than Number employees during tenure, educating on successful work processes and productivity strategies.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Chuck E Cheese
09.2011 - 08.2012
Worked flexible schedule and extra shifts to meet business needs.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Welcomed customers and helped determine their needs.
Operated cash register to record transactions accurately and efficiently.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Answered questions about store policies and addressed customer concerns.
Processed refunds and exchanges in accordance with company policy.
Performed cash, card and check transactions to complete customer purchases.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Greeted customers entering store and responded promptly to customer needs.
Handled cash with high accuracy and took care to check bills for fraud.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked flexible hours across night, weekend, and holiday shifts.
Excellent communication skills, both verbal and written.
Administrative Assistant → Coordinator → Manager → Director → Executive Director at American Technion SocietyAdministrative Assistant → Coordinator → Manager → Director → Executive Director at American Technion Society