Dimond Wimbush
Henderson,NC
Summary
Proven multitasker and problem-solver, excelled at Glen Raven by enhancing safety and efficiency, and at Walmart by boosting customer loyalty through empathetic service. Skilled in payment processing and fostering customer relations, demonstrated a knack for maintaining high standards in fast-paced environments. Achieved significant improvements without specific numerical detail, showcasing a blend of technical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Spinning Operator
Glen Raven
03.2024 - 01.2025
- Tidied work area to create and maintain safe working environment on floor.
- Labeled and packed yarn on carts to prepare for shipment.
- Performed basic maintenance and cleaning processes on spinning machines and related equipment.
- Inspected machines before each shift and reported problems to supervisor.
- Contributed positively to team morale by maintaining open communication channels with colleagues from different departments, fostering a collaborative and supportive working environment.
Machine Operator/Assembler
Coast Personnel
09.2023 - 12.2024
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
Customer Service Cashier
Walmart
08.2021 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
High School Diploma -
Advance Academy
Henderson, NC06-2023
Skills
- Problem-solving
- Multitasking
- Problem-solving abilities
- Customer relations
- Call center experience
- Payment processing
- Retail store support
Languages
English
Full Professional
Timeline
Spinning Operator
Glen Raven
03.2024 - 01.2025
Machine Operator/Assembler
Coast Personnel
09.2023 - 12.2024
Customer Service Cashier
Walmart
08.2021 - 09.2023
High School Diploma -
Advance Academy
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