Dimonique Hoyle
Lansdowne,PA
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Overview
23
23
years of professional experience
Work History
Owner/Administrator
Silver Heart Healthcare Agency
Philadelphia, PA
03.2015 - Current
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Delegated work to staff, setting priorities and goals.
- Collaborated with other departments to ensure that all operations were running smoothly and efficiently.
- Conducted regular training sessions for staff on topics such as customer service protocols and safety guidelines.
- Prepared informative manuals and training guides to assist with successful management of healthcare system.
Case Manager
Sweet Home Healthcare
Philadelphia, PA
08.2012 - 10.2016
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
Direct Care Worker
Sweet Home Healthcare
Philadelphia, PA
08.2012 - 10.2016
- Provided personal care to clients, such as bathing, grooming and toileting.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Provided emotional support to clients experiencing difficult life transitions or crises.
Certified Nursing Assistant
Cheltenham Nursing and Rehabilitation Center
Philadelphia, PA
07.2001 - 06.2016
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Graduate Licensed Practical Nurse
Sweet Home Healthcare
Philadelphia, PA
08.2012 - 11.2013
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
Education
Practical Nursing Degree - Nursing
Lincoln Technical Institute
Philadelphia, PA07-2012
High School Diploma - Nursing
Mercy Vocational Highschool
Philadelphia, PA06-2002
Skills
- Financial management
- Business management
- Leadership
- Strategic planning
- Policy implementation
- Patient care and education
- Direct patient care
- Home health care
Timeline
Owner/Administrator
Silver Heart Healthcare Agency
03.2015 - Current
Case Manager
Sweet Home Healthcare
08.2012 - 10.2016
Direct Care Worker
Sweet Home Healthcare
08.2012 - 10.2016
Graduate Licensed Practical Nurse
Sweet Home Healthcare
08.2012 - 11.2013
Certified Nursing Assistant
Cheltenham Nursing and Rehabilitation Center
07.2001 - 06.2016
Practical Nursing Degree - Nursing
Lincoln Technical Institute
High School Diploma - Nursing
Mercy Vocational Highschool
Similar Profiles
Qymere BlagmanQymere Blagman
Caregiver at Silver Heart Healthcare AgencyCaregiver at Silver Heart Healthcare Agency
Karina TorresKarina Torres
Home Care Attendant at Heart to Heart Home Care AgencyHome Care Attendant at Heart to Heart Home Care Agency
LIZABETH MITCHELLIZABETH MITCHEL
HHA at Heart to Heart Home Care AgencyHHA at Heart to Heart Home Care Agency