Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dimple Gandhi

Artesia,CA

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

10
10
years of professional experience

Work History

Owner

Punjab Restaurant
12.2022 - 05.2024
  • Managed day-to-day business operations.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Established and managed team schedules and shift assignments.
  • Tracked food production levels, meal counts, and supply costs.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Evaluated food products to verify freshness and quality.
  • Developed close relationships with suppliers to source best ingredients.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Collaborated with kitchen staff for consistent food quality and presentation standards.

Sales & Production Manager

Scorpion Outfitters Co.
11.2019 - 12.2022
  • Established strong relationships with suppliers, negotiating favorable terms and pricing.
  • Increased brand awareness by implementing effective marketing strategies and social media campaigns.
  • Secured partnerships with key retailers, increasing points of sale and revenue potential.
  • Conducted regular trend analyses to ensure product offerings remained relevant in a competitive market.
  • Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Enhanced profit margins by optimizing pricing strategies based on market research and competitor analysis.
  • Collaborated with designers to create unique clothing designs that appealed to our target audience.
  • Managed a successful e-commerce platform, ensuring seamless order fulfillment and timely delivery experiences for customers.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Manager

Frontier
01.2014 - 11.2019
  • Accomplished multiple tasks within established timeframes.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.
  • Managed multiple alteration queues while ensuring top-quality results under strict deadlines.
  • Developed strong relationships with clients through personalized consultations and fittings for custom orders.
  • Assisted in inventory management, reducing waste and ensuring proper stock levels for fabrics and supplies.
  • Promoted a culture of continuous improvement within the team through regular skill-building workshops focused on new techniques or industry trends.
  • Enhanced garment quality by meticulously sewing and finishing various clothing items.
  • Maintained a high level of customer satisfaction with precise alterations and attention to detail.
  • Improved overall efficiency in the workplace by training new seamstresses on best practices and techniques.
  • Supported team members with pattern cutting, assembly, and finishing tasks when needed for timely completion of projects.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Managed store budget effectively, reducing expenses while maximizing profits.

Education

Bachelor of Science - Business

Guru Nanak Khalsa College
05.1992

Skills

  • Customer Relations
  • Small Business Operations
  • Relationship Building
  • Verbal and Written Communication
  • Project Management
  • Client Service
  • Operations Management
  • Business Management
  • Business Planning
  • Strategic Planning
  • Project estimating
  • Staff Management
  • Marketing
  • Team Oversight
  • Financial Management
  • Staff hiring
  • Employee Development
  • Human Resource Management
  • Customer Service

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Owner

Punjab Restaurant
12.2022 - 05.2024

Sales & Production Manager

Scorpion Outfitters Co.
11.2019 - 12.2022

Manager

Frontier
01.2014 - 11.2019

Bachelor of Science - Business

Guru Nanak Khalsa College

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Dimple Gandhi