Dina Aguirre
Fort Worth
Summary
Experienced professional in facilitation of communication across diverse platforms and engaging with stakeholders to foster collaborations and achieve shared goals. Skilled in interpreting data to inform decision-making and implementing effective interventions to address challenges. Proven ability in problem-solving and implementing innovative solutions to drive organizational success.
Overview
4
4
years of professional experience
Work History
Interim Program Supervisor
Catholic Charities Fort Worth
10.2023 - Current
- Team Leadership: Providing direction, guidance, and support to a team of case managers.
- Training and Development: Conducting training sessions for new case managers and organizing ongoing professional development opportunities.
- Performance Management: Evaluating the performance of case managers, providing feedback, and implementing performance improvement plans if necessary.
- Workflow Management: Overseeing the allocation of cases, ensuring equitable distribution among team members, and managing workload balancing.
Case Manager
Catholic Charities Fort Worth
01.2020 - 10.2023
- Client Assessment: Conducting initial assessments of clients to determine their needs, goals, and eligibility for services.
- Service Planning: Collaborating with clients to develop individualized service plans that address their specific needs and goals.
- Resource Coordination: Connecting clients with relevant resources and services within the community, such as housing assistance, healthcare, employment support, etc.
- Monitoring and Evaluation: Regularly reviewing clients' progress towards their goals, adjusting service plans as needed, and documenting all interactions and outcomes.
- Crisis Intervention: Providing immediate support and assistance to clients in crisis situations, such as mental health crises or emergencies.
- Advocacy: Acting as an advocate for clients, both within the organization and in interactions with external agencies or service providers.
- Documentation and Reporting: Maintaining accurate and up-to-date client records, including case notes, progress reports, and statistical data for reporting purposes.
Education
Post Grad Counseling Certification - Counseling
Lamar University
Beaumont, TX05.2018
M.ED. - Counseling And Student Services
Larmar Univeristy
Beaumont, TX12.2017
Skills
Program development and implementation
Collaboration and partnership building
Data analysis and program evaluation
Communication and interpersonal skills
Staff Training and Development
Leadership and team management
Case management and service planning
Crisis intervention and advocacy
Interagency collaboration and networking
Documentation and record-keeping
Regulatory compliance and quality assurance
Strategic Planning
Timeline
Interim Program Supervisor
Catholic Charities Fort Worth
10.2023 - Current
Case Manager
Catholic Charities Fort Worth
01.2020 - 10.2023
Post Grad Counseling Certification - Counseling
Lamar University
M.ED. - Counseling And Student Services
Larmar Univeristy