Dina Alfather

- Provide a high level of customer service, address resident complaints, make judgments regarding tenant issues, issue legal documents in accordance with Landlord-Tenant Law, enforce lease rules and regulations,

- Perform duties and responsibilities of managing the Spiritwood Manor portfolio with different subsidy programs and tax credit overlays. Manage the waiting list, screen applicants, conduct Tax Credit meetings and move-in orientations; certify and finalize tenant certification files, manage vacancies, prioritize work orders, and conduct property and unit inspections. Develop and implements daily, weekly and monthly maintenance and admin schedules.

- Interview and recommend selection of employees, plan, organize, assign, supervise, train, and evaluate the work of seven assigned property staff. Recommend disciplinary action, when needed.

- Develop yearly operating budgets, make recommendations on capital improvements, schedule and manage special projects. Create purchase orders, manage expenses. Prepare a variety of financial reports, perform tenant accounting.

- Initiate, plan, execute, manage projects. Control project activities and its progress in a result-oriented manner. Meet deadlines and provide feedback. Coordinate projects with other departments. Analyze and prioritize projects based on the agency’s goals.

- Managed 4 residential rental properties

- Executed daily operations of the rental property during renovations such as bidding, expense control, time management, etc.

- Assisted in formulating budget for properties including capital spending.

- Instrumental in maintaining highest possible occupancy through efficient use of training, marketing, and incentive programs.

- Conducted inspections for all alterations, maintenance, upkeep and reconditioning of properties.

- Purchased / ordered supplies and equipment for use on properties.

- Prepared financial statements and reports on status of properties, such as occupancy percentages, market surveys, occupancy projections, advertising valuations, monthly and quarterly budget and overall performance reports that are prepared for and delivered to the Regional Property Manager and Vice President.

- Conducted employee screening, supervision, performance evaluations, implement all needed follow-on training and monitoring, as well as all corrective actions including employee separations in accordance with company policy and labor laws.

- Supervised maintenance and administrative staff of 9, scheduled work hours, resolve and manage conflict, and determine salaries.

- Ensured that all service requests are completed in a timely, professional manner. In compliance with all laws and regulations when performing job duties

- Managed a 92-unit residential rental property.

- Executed daily operations of rental property.

- Assisted in formulating budget for property including capital spending.

- Prepared leases and all other addenda for lessees/renters and collect specified rents and fees.

- Responsible for achieving and maintaining adherence to all requirements of all Housing Authority / Section 8 regulations.