Dina Amaya
Miami Gardens,USA
Summary
Over 13 years of management experience, knowledge, and leadership. Creative opportunity solver and constantly looking for ways to exceed my personal and career goals. Deadline-driven work well in a fast and high-pressure environment, adapted to managing sensitive paperwork and information. Excellent team-player.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
18
18
years of professional experience
Work History
MOBILIZATION TEAM
COMPASS GROUP | ESFM, EUREST SERVICES & FLIK HOSPITALITY
06.2024 - 09.2024
- Support in opening accounts throughout eastern region
- Hiring process
- Site manager support
- Training
- Support teams in offices services
- Staff education and training
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
UNIT DIRECTOR III
Telemundo Center
Miami, FL
03.2021 - 05.2024
- Direct and manage a staff of 32 associates and 3 supervisors involving workflow and quality of service for a 450k sq
- Ft building with a daily population of 1200 employees while maximizing available resources within a defined budget
- Responsible for payroll, accounting, training, counseling, and inventory issues
- Staff education and training
- Successfully increase employee retention by creating a positive work environment
- Assists in the hiring process; interview, hiring, and training of new associates
- Keep safety training records updated
- Upload Smart inspect reports weekly
- Schedule special floor projects such as waxing, buffing, and carpet cleaning, according to the client's request
- Executing yearly performance reviews: review, plan, and development of employee’s career interests
TELEMUNDO CAFE SUPERVISOR
Telemundo Network
Hialeah, FL
03.2019 - 11.2020
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Implemented quality control measures, significantly reducing error rates.
- Keep a temperature record on each food station.
- Supervise the front of house during peak hours.
- Ensure that the café is running and maintains cleanliness.
- Daily safety meetings before opening service.
- Follows the FIFO rule during weekly inventory.
MEDICAL CASE AIDE
CHSI COMPREHENSIVE HEALTH SERVICES
Homestead
04.2016 - 03.2017
- Scan and Upload UCs NTAs
- Intake Forms
- Discharge Department
- Upload historical Medical Records
- Upload ISP
- Scan and Upload UAC Service Requests Forms
- Help Case Managers with Sex Offenders Search Federal and State
- Verify with Google map and Google Earth Sponsor Home Address
- UAC Clothes Distribution – First Set of Clothes and During Stay Set of Clothes
- Help Case Managers with UC's Weekly phone calls to their sponsors
- Collect, bag, and label with the child’s A-number any belongings (money, jewelry, etc.) from UC when they arrive at the shelter and log it into the UC portal
- Consistently monitor email to receive tasks from Case Managers promptly
EMPLOYEE
ARAMARK
Miami, FL
02.2007 - 10.2010
- Cashier
- Prep work, baking cakes, cookies, and other snack items constantly, keeping up health standards while managing part-time staff
- Prepare Desert Station
- Prepare coffee station
- Catering
- Deli Station prep and server
- Line cook/prep
- After two years got promoted and trained in the management office as a Manager assistant
- Payroll, shipping, and receiving, inventory, supervise and direct temporary employees
- Open and close the Gift Store
Education
Certification - ServSafe Certication
MIAMI SPRINGS HIGH SCHOOL
Miami, FL08-2023
PARALEGAL CERTIFICATE -
PARALEGAL INSTITUTE OF SOUTH FLORIDA
Miami, FL01.2013
BAKING AND PATISSERIE CERTIFICATION -
LE CORDON BLEU COLLEGE
Miramar, FL01.2012
Skills
- Bilingual in English and Spanish
- Microsoft Suite (Word, Excel, PowerPoint, Outlook, Publisher, One Note)
- MyFinance (Compass financial system)
- MyStaff (Compass schedule & labor system)
- Social Media (Instagram, Facebook, Nudge)
- Safety compliance
- Quality control
- Team building
- Workflow optimization
- Client relationship management
- Performance evaluation
- Staff recruitment
- Decision-making
- Calm under pressure
- Organization and time management
- Relationship building
- Quality assurance
- Self-Directed
- Multitasking Abilities
- Teamwork and collaboration
- Leadership
- Excellent communication
Timeline
MOBILIZATION TEAM
COMPASS GROUP | ESFM, EUREST SERVICES & FLIK HOSPITALITY
06.2024 - 09.2024
UNIT DIRECTOR III
Telemundo Center
03.2021 - 05.2024
TELEMUNDO CAFE SUPERVISOR
Telemundo Network
03.2019 - 11.2020
MEDICAL CASE AIDE
CHSI COMPREHENSIVE HEALTH SERVICES
04.2016 - 03.2017
EMPLOYEE
ARAMARK
02.2007 - 10.2010
Certification - ServSafe Certication
MIAMI SPRINGS HIGH SCHOOL
PARALEGAL CERTIFICATE -
PARALEGAL INSTITUTE OF SOUTH FLORIDA
BAKING AND PATISSERIE CERTIFICATION -
LE CORDON BLEU COLLEGE
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