Dina Atef Adly Wassif
New Cairo,Egypt
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Seeking an advance placement in the Pharmaceutical field, where my analytical and technical skills can be utilized to improve the company's efficiency.
Overview
11
11
years of professional experience
Work History
Medical Network and provider management Advisor
Medmark TPA
01.2023 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Facilitated workshops on financial planning for high-net-worth individuals, improving their understanding of wealth management.
- Optimized operational efficiency by implementing CRM system tailored to advisory services.
- Managed multiple high priority projects simultaneously with a keen eye for detail ensuring deadlines were met without compromising quality standards.
- Implemented innovative marketing campaigns for enhanced brand visibility and market share growth.
- Delivered top-notch results consistently by aligning objectives with organizational goals, setting clear expectations, and measuring performance regularly.
Medical Network and provider management Coordinator
Medmark TPA
01.2021 - Current
- Optimized workflows to drive increased efficiency across all departments by analyzing processes and recommending improvements.
- Drove continuous improvement initiatives across all facets of the organization to foster a culture of excellence in service delivery and performance standards.
- Successfully negotiated contracts with vendors for cost-effective services while maintaining strong professional partnerships.
- Built lasting relationships with clients through exceptional service delivery combined with a deep understanding of their unique needs resulting in increased repeat business rates.
- Formulated strategic plans that aligned with overall company objectives, translating into measurable goals for each department under my supervision.
- Building network of service providers facilities.
- Tracking healthcare providers payments and ensure timely payments logins.
Logistics specialist
Optimark Company
06.2016 - 12.2016
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Worked with customers to integrate processes and correct issues.
- Issued timely and accurate responses to both internal and external inquiries.
Medical Representative
Globalnapi Pharmaceutical Company
01.2014 - 06.2016
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Recognized trends within territory and industry to create proactive plans.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Continuously updated knowledge of industry trends and advancements, ensuring an ability to provide clients with the most up-to-date product information and solutions.
R&D Specialist
Mamiba Care Company
06.2013 - 12.2013
- Developed successful prototypes, leading to the implementation of new products in the market.
- Coordinated and managed laboratory projects and experiments.
- Set and oversaw quality assurance guidelines for laboratory work.
Education
Bachelor of Science - Pharmacy
Misr International University
Cairo,Egypt06.2013
Clinical Pharmacology Course -
Misr International University
01.2013
Research Paper Writing -
Misr International University
01.2012
Drug information -
Misr International University
01.2012
Promotion course -
Misr International University
01.2011
Basic Marketing -
Misr International University
01.2010
Skills
- Microsoft Office (Word, Excel, Power Point)
- Intercultural Skills
- Time management abilities
- Team building
- Excellent Communication and Presentation Skills
- Good persuasive power
- Hard worker
- High commitment
- Teamwork and Collaboration
- Stakeholder Management
- Group facilitation
- Strategic Planning
- Relationship Building
- Training and mentoring
- Research abilities
- Client Engagement
- Multitasking Abilities
Extracurricular Activities
2013, Scops Workshop (community pharmacy part), Ain Shams University 2013, El Ezaby pharmacy trainee 2012, Nasser Institute (oncology department) 2012, Nile Company (factory for two weeks)
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Medical Network and provider management Advisor
Medmark TPA
01.2023 - Current
Medical Network and provider management Coordinator
Medmark TPA
01.2021 - Current
Logistics specialist
Optimark Company
06.2016 - 12.2016
Medical Representative
Globalnapi Pharmaceutical Company
01.2014 - 06.2016
R&D Specialist
Mamiba Care Company
06.2013 - 12.2013
Bachelor of Science - Pharmacy
Misr International University
Clinical Pharmacology Course -
Misr International University
Research Paper Writing -
Misr International University
Drug information -
Misr International University
Promotion course -
Misr International University
Basic Marketing -
Misr International University
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