Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Dina Canales

Houston,TX

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Caregiver

Palletized Trucking
Houston, TX
08.2018 - Current
  • Provided a safe, nurturing and stimulating environment for children of all ages.
  • Assisted with the development of motor skills by playing outdoor sports and physical activities.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Implemented behavior management techniques to ensure safety of all children in the facility.
  • Engaged in conversations with young children to help them develop verbal communication skills.
  • Helped toddlers transition into pre-school settings through supportive guidance.
  • Enforced rules to teach good manners and maintain safe environment.

Office Biller

Palletized Trucking
Houston, TX
10.2017 - 08.2019
  • Responsible for accurate and timely billing of services rendered to customers.
  • Processed payments from customers in a timely manner, ensuring accuracy of data entry into the system.
  • Provided customer service support by responding to inquiries related to billing issues and payment processing.
  • Ensured that all invoices were sent out within the required time frame.
  • Verified customer information on each invoice prior to sending out bills.
  • Assisted with collection efforts by making phone calls to overdue accounts when necessary.

Receptionist

Palletized Trucking
Houston, TX
05.2018 - 10.2018
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Sales Floor Lead

Sur La Table
Houston, TX
11.2017 - 05.2018
  • Responsible for training new sales associates and ensuring they are up to date with company policies and procedures.
  • Supervised customer service representatives while on the floor, resolving customer complaints or issues in a timely manner.
  • Assisted customers with product selection by providing information on features, pricing and availability of merchandise.
  • Maintained accurate records of inventory levels and stock replenishment orders.
  • Monitored staff performance for accuracy in ringing up transactions, handling returns and exchanges, following loss prevention protocols .

Store Assistant

Sur La Table
Houston, TX
06.2017 - 07.2017
  • Greeted customers and provided assistance with product inquiries.
  • Processed customer payments using cash register and credit card machines.
  • Stocked shelves, organized displays, and rotated merchandise for freshness.
  • Sorted items into appropriate departments to ensure efficient store operations.
  • Assisted customers in finding desired products throughout the store.
  • Maintained cleanliness of sales floor and backroom areas.

Cashier

Jason Deli
Houston, TX
05.2015 - 08.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Cypress Falls High School
Houston, TX
05-2017

Some College (No Degree) - Marketing

Lone Star College System
Spring, TX

Skills

  • Compassionate Client Care
  • Behavioral Management
  • Documentation
  • Patient Companionship
  • Multitasking and Organization
  • Emotional Support
  • Client Documentation
  • Office Management
  • File Management
  • Data Entry
  • Microsoft Office
  • Positive and Professional

Languages

Spanish
Professional

Accomplishments

  • Culinary Certificate
  • State winner in Cake competition

Timeline

Caregiver

Palletized Trucking
08.2018 - Current

Receptionist

Palletized Trucking
05.2018 - 10.2018

Sales Floor Lead

Sur La Table
11.2017 - 05.2018

Office Biller

Palletized Trucking
10.2017 - 08.2019

Store Assistant

Sur La Table
06.2017 - 07.2017

Cashier

Jason Deli
05.2015 - 08.2016

High School Diploma -

Cypress Falls High School

Some College (No Degree) - Marketing

Lone Star College System

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Dina Canales