Dina Conner

Promoted as a member of the senior management team at the Rowley Training Center (RTC) to provide leadership, direction, and oversight to Administrative and Staffing sections.

• Direct and manage staffing operations at RTC ensuring optimal allocation of personnel resources to support training programs and operational readiness.
• Developing and implementing workforce strategies to align staffing needs with organizational priorities, ensuring compliance with policies and federal regulations.
• Partnering with hiring managers, division chiefs and external stakeholders to forecast staffing needs and developed tailored recruitment plans.
• Built and led a high-performing team working in a collaborative environment that promotes and recognizes teamwork, accountability, and adherence to USSS standards and core values.
• Earned recognition for driving organizational, operational/training change management initiatives adapting to evolving priorities across multiple programs at more than three dozen facilities.

Promoted to oversee and direct highly skilled USSS instructors providing comprehensive protective methodology training to recruits while ensuring quality, consistency, and adherence to USSS standards, protocols, and values.

• Developed and implemented strategies to sequence training courses that optimized instructor scheduling, resource allocation, and a variety of training modes and methods to maximize effectiveness.
• Reviewed and approved lesson plans, training materials, and instructional guides to ensure accuracy, relevance, and compliance with policies.
• Monitored and evaluated the delivery and efficacy of training. Built and leveraged rapport with instructors providing timely, candid, and constructive feedback based on firsthand protective service experience.

Collaborated with senior leaders responsible for revamping and hardening physical security, executive protection, and a wide range of logistics methodologies and best practices.

• Developed and delivered comprehensive training programs on Secret Service protective methodology
• Conducted classroom instruction, practical exercises, and scenario based protective operations training
• Mentored all trainees to ensure their ability to perform under pressure while constantly demonstrating essential individual and team skills, professionalism, integrity, and adherence to USSS core values

Served on lead advances and protective details domestically and internationally with the President and First Family members, to include multiple National Special Security Events.

• Provided close protection for the President, First Lady, and Cabinet members.
• Lead a team of security professionals in developing and implementing physical security strategies and executive protection protocols, ensuring the safety and security of high profile individuals.
• Collaborated with local, state, and federal agencies to ensure seamless security operations during high-profile events.

• Conducted protective operations for high-profile individuals, ensuring safety and security.
• Collaborated with federal, state, and local agencies to coordinate security measures during major events.
• Led investigations into financial crimes, utilizing advanced forensic techniques and surveillance technologies.
• Developed and implemented training programs for new agents on investigative procedures and operational protocols.