Dina D K Kidane
Charlotte,United States
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
8
8
years of professional experience
Work History
Office Assistant
CDS Roofing Company
03.2024 - Current
- Prioritized tasks independently to best support office needs.
- Organized and maintained office files for easy retrieval.
- Assisted staff with resources and paperwork to complete assignments.
- Greeted visitors at reception, answering questions, and providing direction.
- Maintained confidentiality and discretion working with sensitive material.
- Handled high volume of incoming calls to successfully manage inquiries.
- Greeted visitors upon arrival and provided them with necessary information or assistance.
- Assisted in organizing company events and meetings.
Translator
Family business for translating
01.2018 - 01.2024
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Enhanced customer support by translating help guides and online support resources.
Office Assistant
NY Travel Insurance
01.2023 - 11.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
High School Diploma -
Penn Foster Hight School
Chandler, AZ06-2023
No Degree - IT Network Security
Year Up
Charlotte, NC11-2026
Skills
- Problem-solving
- Critical thinking
- File maintenance
- Strong interpersonal skills
- Time management
- Interpersonal
- Staff management
- Attention to detail
- Positive attitude
- Document management
- Customer service
LANGUAGE
English - Native
Amharic - Fluent
Tigrinya - Fluent
Timeline
Office Assistant
CDS Roofing Company
03.2024 - Current
Office Assistant
NY Travel Insurance
01.2023 - 11.2023
Translator
Family business for translating
01.2018 - 01.2024
High School Diploma -
Penn Foster Hight School
No Degree - IT Network Security
Year Up
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