Dina Flannery
Kenosha
Summary
Compassionate Senior Caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in elder care. Collaborative team player with strong clinical and interpersonal skills.
Experienced Stylist with 30 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Caregiver
Self Employed
09.2019 - Current
- Offered companionship and kindness to elderly patients.
- Maintained cleanly living environment, managed medications, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, personal grooming and hairstyling.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Provided safe mobility support to help patients move around personal and public spaces.
- Improved patient health outcomes through diligent monitoring and timely intervention.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
- Coordinated transportation arrangements for medical appointments or other necessary errands.
- Enhanced patient comfort by providing compassionate and attentive care.
- Utilized effective communication skills to address any concerns or questions from clients or their family members.
- Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.
- Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
- Facilitated social engagement among patients by organizing group activities or outings when appropriate.
- Educated family members on best practices for caregiving at home, enhancing continuity of care between professional services visits.
- Participated in ongoing training opportunities to stay current on best practices and industry trends in senior care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
Client Services Coordinator
Senior Helpers Of Racine
01.2024 - 06.2024
- Provided timely updates on project status to clients, ensuring transparency throughout the entire process while building trust in our services.
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Managed a diverse portfolio of clients, ensuring timely completion of projects and high-quality service delivery.
- Implemented regular follow-ups with clients to ensure their ongoing satisfaction and to address any concerns before they developed into larger issues, proactively managing potential risks.
Hairstylist
Moda Bella
06.2019 - 08.2019
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hairstylist
Marietta's Hair Design & Wellness Spa
08.1989 - 05.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Trained apprentices in traditional and innovative haircutting and coloring techniques and salon management.
- Styled hair, makeup and nails for customers for special events and occasions.
Education
High School Diploma -
Bradford High School
Kenosha, WIAssociate in Cosmetology - Cosmetology
Gateway Technical College
Kenosha, WISkills
- Compassionate Care
- End-of-Life Care
- Outstanding Client Retention
- Relationship Building
- Wisconsin Licensed Cosmetologist
Certification
- Certified End of Life Doula, Doulagivers Institute - July 2021
- Certified Elder Care Doula, Doulagivers Institite - July 2021
Timeline
Client Services Coordinator
Senior Helpers Of Racine
01.2024 - 06.2024
Senior Caregiver
Self Employed
09.2019 - Current
Hairstylist
Moda Bella
06.2019 - 08.2019
Hairstylist
Marietta's Hair Design & Wellness Spa
08.1989 - 05.2019
High School Diploma -
Bradford High School
Associate in Cosmetology - Cosmetology
Gateway Technical College