Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Manager/Maintenance Supervisor
Welker Properties/Caspian Apartments
01.2023 - 07.2023
Monitored safety compliance to maintain strict standards and protect team members from harm.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Supervised [Number] employees and scheduled shifts.
Procured pricing information from various vendors to support cost-effective purchasing.
Tracked and progressed maintenance requests in CMMS systems to meet schedules.
Property Manager
REIT Group LLC
07.2019 - 07.2020
Prepare detailed budgets and financial reports for properties.
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial and residential properties.
Meet with contractors to calculate cost of repairs and remodeling, construction materials and labor cost for work projects.
Direct collection of monthly assessments, rental fees, deposits and payments of insurance premiums, mortgage, taxes, and incurred operating expenses.
Handle and file evictions with the courts and report to collection agencies regarding renters that abandon properties without paying.
Process lease violations and handle in-house collections calls and letters.
Waitress
Mi Ranchito
08.2014 - 08.2019
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greeted new customers, discussed specials and took drink orders.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Stayed up-to-date on menu changes to help customers make food choices.
Beautician
Stylistic Scissors
07.2014 - 09.2014
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Suggested treatments and styles to suit customer appearance and fashion choices.
Processed payments, entering sales in register for prompt customer service.
Receptionist
Alice Independent School District
08.2000 - 09.2011
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients and updated client records.
Received and routed business correspondence to correct departments and staff members.
Liaised with vendors, contractors and professional services personnel to properly process orders.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Scheduled and confirmed appointments and meetings for senior management team.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Volunteered for the highschool volleyball games.
Volunteered for the little olympics and special olympics.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Provided clerical support to company employees by copying, faxing, and filing documents.
Operated multi-line telephone system to answer and direct high volume of calls.
County Extension Agent Assistant
AmeriCorps Program
01.1999 - 12.1999
Collected and evaluated data to determine community program needs.
Gave instruction on agricultural processes, pest management and food safety.
Collaborated with other educators to develop strong curricula, instructional methods and policies.
Conducted classes or delivered lectures on nutrition, home management and farming techniques .
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Trained Students in composting and recycling.
Organized a drug free rally and had highschool students volunteer.
Worked directly with students in the Zavala county stock show.
Planted a garden with a private christian school.
Education
Certified Pipeline Welding Inspector
National Welding Inspection School
Burton, TX
04.2015
Cosmetology
Aveda Institute - Corpus Christi
Corpus Christi, TX
10.2013
GED -
Southwest Texas Jr. College
Crystal City, TX
01.1992
Skills
Professional demeanor
Office administration
Customer/Client relations
Menu Memorization
Food Preparation and Safety
Guest Relations Management
Point of sale operation
Customer Accounts Management
Spanish translator
Certification
Certified Pipeline Welding Inspector, National Welding Inspection School
Additional Information
I have volunteered at the schools my kids assisted from Migrant Headstart , Community Action all the way till highschool. Had a good relationship with principals, teachers and children. I was involved in PTA program.
GM's Assistant Maintenance Manager Operations Supervisor at The Belasco/Live NationGM's Assistant Maintenance Manager Operations Supervisor at The Belasco/Live Nation