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Dina Gutierrez
New Braunfels,TX
Summary
Accounts Payable professional with strong analytical skills and deep understanding of financial processes. Skilled in invoice processing, vendor management, and payment reconciliations. Focuses on team collaboration and achieving results, adapting to changing needs with reliability. Known for precision, organizational skills, and strong communication abilities.
Overview
9
9
years of professional experience
Work History
Accounts Payable Accountant
Ottobock - Orthopedic Services
Austin, TX
03.2022 - Current
- Review and verify incoming invoices for multiple company codes, maintaining high standards of accuracy and detail.
- Evaluate invoice details to determine appropriate account coding while monitoring for discrepancies.
- Cultivate and sustain positive working relationships with colleagues and vendors through effective communication.
- Analyze and address problems related to vendor accounts, enhancing overall account management processes.
- Facilitate resolution of diverse check and payment requests, addressing special handling needs effectively.
- Execute vendor record management and facilitate credit reference requests to support operational efficiency.
- Oversee diverse payment processing methods, including checks, credit cards, wire transfers, and ACH transactions.
- Facilitate access to invoices and relevant documentation to ensure compliance during audits.
- Analyze and resolve aged accounts payable items, facilitating prompt payment or collection for items exceeding 30 days.
- Execute SOX compliance protocols while overseeing AP/PO processes utilizing a 3-way match system.
- Support accrual accounting efforts on a monthly basis to distinguish between recurring and non-recurring vendor transactions.
- Recommend process enhancements and document all procedures.
- Assist in identifying areas for process improvement and record procedural guidelines.
- Support teams in refining workflows and ensuring comprehensive documentation of procedures.
Customer Solutions Coordinator
City of Austin
Austin, TX
02.2022 - 03.2022
- Recommended, anticipated, resolved, and facilitated improvements to service delivery deficiencies
- Coordinated training sessions for new employees on relevant topics, safety protocols and company policies.
- Streamlined communication channels among departments, vendors and suppliers fostering collaboration and information sharing regarding project status and changes in scope.
- Resolved escalated complaints and answered questions regarding policies and procedures.
- Implemented and enforced corporate and departmental policies and service standards.
- Worked with supervisors or project managers to develop schedules, monitor deadlines and coordinate resources.
Community Association Manager In Training
Goodwin & Company
Austin, TX
05.2021 - 02.2022
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Developed and implemented operational policies to streamline association management processes.
- Coordinated maintenance schedules, ensuring timely completion of tasks while maintaining quality standards.
- Facilitated board meetings, providing strategic insights to support decision-making and governance compliance.
- Analyzed community financials, preparing reports that informed budget planning and resource allocation decisions.
- Enforced compliance with community regulations and guidelines.
- Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
- Secured pool and fitness facility maintenance, landscaping and waste removal.
- Negotiated contracts with service providers, securing high-quality services at competitive prices for the associations managed.
Accounts Payables Clerk
Goodwin & Company
Austin, TX
02.2020 - 05.2021
- Managed low funds report processing to prevent unauthorized check processing for accounts with insufficient funds.
- Assisted in researching payment issues, clearing checks, and verifying addresses.
- Supported the resolution of payment inquiries and ensured accuracy of check processing.
- Helped maintain updated records of addresses related to payment transactions.
- Investigated and resolved issues related to unreceived checks by reissuing payments promptly.
- Managed daily check runs to ensure timely financial support for 850+ homeowner associations.
- Oversaw onboarding and training of new AP employees in VMS data entry systems and efficient invoice processing methodologies.
- Oversaw accounts payable operations by effectively processing invoices and payments to enhance financial workflows.
- Investigated and resolved discrepancies to ensure accuracy in financial documentation.
- Streamlined filing processes using VMS software to improve data accessibility.
- Facilitated bank transactions to ensure accurate processing of book transfers and stop payments.
- Oversaw collection of W-9 forms from new vendors to maintain accurate vendor records. Directed annual preparation of 1099 forms, ensuring timely and accurate reporting.
Accounts Payables Supervisor
Goodwin & Company
Austin, TX
09.2019 - 02.2020
- Supervised daily accounts payable operations, ensuring timely invoice processing and adherence to company policies.
- Implemented process improvements that enhanced workflow efficiency and reduced invoice discrepancies.
- Managed vendor relationships, resolving payment inquiries and fostering positive partnerships for improved service delivery.
- Interacted with corporate vendors, upper management and peers.
- Trained and supported new hires to educate on process flow and interdepartmental procedures.
- Oversaw daily check processing operations, facilitating financial transactions for a network of 850+ homeowner associations.
Customer Service Representative
Goodwin & Company
Austin, TX
01.2017 - 08.2019
- Resolved customer inquiries through multiple channels, ensuring high satisfaction levels.
- Managed account changes and updates, streamlining processes for efficiency.
- Trained new team members on customer service protocols and systems.
- Developed solutions for complex issues, enhancing overall service delivery.
- Delivered prompt service to prioritize customer needs.
Skills
- SAP R3
- SAP B1
- Coupa
- Excel
- Adobe Acrobat Pro
- Concur
- Microsoft Teams
- Outlook
- SharePoint
- Bank reconciliation
- Esker
Timeline
Accounts Payable Accountant
Ottobock - Orthopedic Services
03.2022 - Current
Customer Solutions Coordinator
City of Austin
02.2022 - 03.2022
Community Association Manager In Training
Goodwin & Company
05.2021 - 02.2022
Accounts Payables Clerk
Goodwin & Company
02.2020 - 05.2021
Accounts Payables Supervisor
Goodwin & Company
09.2019 - 02.2020
Customer Service Representative
Goodwin & Company
01.2017 - 08.2019