Dina Hussein

- Administered the registration and account opening process for hundreds of new and existing customers.

- Coordinated with the team to issue savings and checking account certificates of deposit, business accounts, and credit cards.

- Managed customer deposits, wire transfers, and handled account closures as needed.

- Acted as a financial consultant, advising clients on transferring funds to higher-yield investment accounts.

- Recommended financial solutions to clients, including information on new products and programs.

- Analyzed client needs, resolved issues, and managed administrative tasks, such as documentation.

-Greeted walk-in clients, addressed inquiries, and collaborated with various departments to provide tailored solutions.

- Assisted senior recruiters in sourcing candidates through job boards and internal referrals.

- Conducted initial resume screenings and scheduled interviews with shortlisted applicants.

- Maintained applicant records and updated candidate tracking spreadsheets.

- Communicated with candidates regarding interview logistics and follow-up status.

- Supported onboarding tasks such as collecting documents and coordinating with HR.

- Helped post job openings and update company profiles on recruitment platforms.

- Learned recruitment best practices and gained experience with various hiring processes.

- Maintained and updated complex calendars, ensuring accurate scheduling of appointments and deadlines.

- Coordinated scheduling of client meetings, board sessions, and deadlines between management and team members.

- Screened incoming calls, prioritized based on urgency, and exercised discretion in sharing information.

- Produce high quality emails and messages to individuals at all levels of the organization.

- Assisted in editing and formatting spreadsheets and presentations for team use.

- Organized all aspects of internal and external events, including catering and transportation.

- Managed travel bookings and accommodations.
Tracked payments, including purchase orders, invoices, statements, and expenses.

- Reported weekly progress to senior management, providing updates and key insights.

- Advised customers on suitable card types and eligibility criteria.

- Analyzed client needs, reviewed information to determine eligibility, and assessed affordable options for each client.

- Consulted with an average of 250+ clients per month, providing information on rates, terms and due dates.

- Presented available benefits to clients, including entitlements, vouchers, mileage, and discounts.

- Processed client information, submitted requests to headquarters for approval, and followed up on card activations.

- Adhered to guidelines and procedures to maintain accurate client information and ensure proper filing of records.

- Met with clients to finalize contracts and continually updated client information as necessary.

- Handled confidential documents and established an efficient filing system for easy retrieval.

- Managed calendars, scheduled meetings, and provided support in planning and coordinating events.

- Informed customers about ticket pricing, answered inquiries, and processed ticket sales at the airport.

- Processed and maintained records related to destinations, revenue, and customer information.

- Addressed customer inquiries, managed ticket reservations, cancellations, alterations, and handled refund requests.

- Acted as a liaison between front-line employees and the General Manager, ensuring effective communication and smooth operations.