Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dina Leidy

Norfolk

Summary

Diligent hospitality professional with solid background in providing strategic advice and support. Proven track record of implementing solutions that enhance operational efficiency and stakeholder satisfaction. Demonstrated expertise in analytical thinking and effective communication.

Overview

12
12
years of professional experience

Work History

Brand Protection Advisor II

EcoSure
04.2021 - Current
  • EcoSure brand protection experts partner with global clients at every level of their organization to deliver onsite actionable insights and help provide enhanced experiences in all the places we eat, sleep and play.
  • The Role of Brand Protection Advisor includes conducting food safety and brand standard evaluations to help hospitality, food service, and healthcare clients maintain the highest standards of food safety, cleanliness, guest experience, and brand protection.

Retail Manager

Aramark Higher Education – Widener University Dining Services
01.2019 - Current
  • Manage multi-unit operation overseeing five locations supervising 42 associates
  • Oversee three franchised locations and maintain brand standards
  • Conduct monthly Quality Assurance Assessments to ensure food safety and sanitation, occupational safety, and labor management
  • Responsible for implementing and maintaining Aramark programs and standards
  • Responsible for labor scheduling and ensure to stay within labor targets
  • Conduct monthly inventory
  • Purchase all food and beverage, retail merchandise while staying within financial target
  • Hire, train, develop a team and guide associates

Restaurant Manager

Kimpton Hotels & Restaurants-Square 1682
01.2017 - 01.2018
  • Managed front of house operations in a 72 seat Modern American restaurant and bar
  • Was responsible for employee schedules and labor management
  • Was responsible for continually evaluating the structure of beverage program
  • Handled hiring and training for all front of house positions
  • Developed sequence of service and training materials
  • Ensured that all invoices were processed daily
  • Used Avero, tracked sales of menu items and participated in menu development
  • Conducted market metrics of surrounding restaurants to keep up with market trends

Multi-Unit Food Service Manager

Aramark Business Dining- Eli Lilly Dining Services
01.2015 - 01.2017
  • Managed multi-unit operation overseeing three locations and catering supervising 35 associates
  • Coordinated directly with clients to plan and execute all catering events
  • Supervised personnel regarding daily food production, cost controls, and labor management using Aramark systems
  • Maintained brand standards for two franchised outlets
  • Facilitated WEST customer service training
  • Was responsible for hiring, training, and continually coaching associates
  • Worked with management team on-site and throughout the region to ensure company-driven initiatives were completed and new ideas were generated

Intern

Relais & Chateaux – Ocean House
01.2014 - 01.2014
  • Rotated through front of house positions within a five star resort
  • Gained experience in developing a food and beverage program

Education

Bachelor’s Degree - Hotel Administration

Cornell University
Ithaca, NY
01.2015

Skills

  • Technical: Proficient in MS Office; Proficient in Kronos; Proficient in Avero; Proficient in ICIMS; OSHA 10-Hour; ServSafe Proctor Certification; Salesforce; Rizepoint

Timeline

Brand Protection Advisor II

EcoSure
04.2021 - Current

Retail Manager

Aramark Higher Education – Widener University Dining Services
01.2019 - Current

Restaurant Manager

Kimpton Hotels & Restaurants-Square 1682
01.2017 - 01.2018

Multi-Unit Food Service Manager

Aramark Business Dining- Eli Lilly Dining Services
01.2015 - 01.2017

Intern

Relais & Chateaux – Ocean House
01.2014 - 01.2014

Bachelor’s Degree - Hotel Administration

Cornell University

Similar Profiles

CREATE PROFILE
Dina Leidy