Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
OfficeManager

Dina Majestic

Arvada,CO

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Events Director

Incenter Lender Services, LLC.
06.2022 - 09.2023
  • Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
  • Researched vendors and locations, liaised between event staff and facilities.
  • Developed and maintained year-round calendar of events.
  • Built and implemented cost reduction strategies and industry best practices, reduced event expenses and streamlined planning and delivery.
  • Managed venue, labor and technical efforts of internal and external partners to successfully execute 35+ events per year.
  • Developed creative themes for events and created related activities to engage attendees.
  • Trained and supervised event staff.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Utilized social media to promote events and increase attendance.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Produced concept plans for high-profile corporate meetings and events.
  • Coordinated travel and accommodations for event attendees.

Sales Representative

Incenter Lender Services, LLC.
06.2021 - 09.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Director of Operations

Incenter Mortgage Advisors, LLC.
03.2012 - 06.2022
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Defined, implemented, and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Negotiated price and service with vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Director of Operations

Gourmet Cowboy, Inc.
04.2005 - 02.2012
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.
  • Coordinated florists, photographers, and musicians for events.
  • Negotiated with vendors to achieve most favorable terms.
  • Searched and negotiated suitable venues per setup requirements and budget constraints.
  • Maintained and built comprehensive database of industry contacts, vendors and venues.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.

Education

Diploma - General Studies

Arvada High School
Arvada, CO
05.2001

Skills

  • Microsoft Office
  • Banquet Event Orders (BEOs)
  • Database Maintenance
  • Cost Savings
  • Transportation Coordination
  • CRM Systems
  • Expense Reporting
  • Client Development and Retention
  • Performance Improvement
  • Training and Development
  • New Business Opportunities
  • Strategic Planning
  • Prioritizing Workflows
  • Marketing Materials
  • Marketing Event Development
  • Vendor Negotiations
  • Revenue Growth

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Events Director

Incenter Lender Services, LLC.
06.2022 - 09.2023

Sales Representative

Incenter Lender Services, LLC.
06.2021 - 09.2023

Director of Operations

Incenter Mortgage Advisors, LLC.
03.2012 - 06.2022

Director of Operations

Gourmet Cowboy, Inc.
04.2005 - 02.2012

Diploma - General Studies

Arvada High School

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Dina Majestic