Dina Medan
Direct Support Professional
Denver,CO
Summary
Customer Returns Processor with experience working in team. Accounting experiences in Mongolia and with foreign companies. Fluent in Russian languages.
Overview
14
14
years of professional experience
Work History
Returns Processor
Amazon
Commerce City, CO
11.2021 - Current
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Matched and verified returned products
- Documented returned product details in T-rex inventory tracking system.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Maintained company processing standards across product lines.
Direct Support Professional
North Metro Community Services
Westminster, CO
05.2013 - 06.2022
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
Factory Production Worker
Integrated Printing Solution
Centennial, CO
09.2011 - 05.2013
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Reviewed job specifications to determine appropriate setups for production runs.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Cultivated professional working relationships with peers and supervisors.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Bookkeeper
Benihana
Salt Lake City, UT
03.2008 - 09.2009
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Established QuickBooks accounting system to reflect accurate financial records.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Calculated deductions and processed payroll for employees.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Diminished financial discrepancies and managed monetary transactions.
- Increased customer satisfaction by filing taxes on time and promptly resolving issues.
- Created plans to remedy financial discrepancies and reconcile issues with records.
- Identified accounting errors by developing cross-referencing databases.
- Planned emergency procedures to save time for introducing special projects.
Accounts Payable Clerk
Vista Staffing Solutions,
Salt Lake City, UT
05.2008 - 07.2009
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained payable shared email inbox and digitized invoices for processing.
- Reported financial data and updated financial records in ledgers and journals.
- Matched purchase orders with invoices and recorded necessary information.
- Researched, gathered and collected data to show progress and current costs to stakeholders.
Education
Associate of Science - Accounting And Business Management
LDS Business College
Salt Lake City, UT06.2009
Associate of Arts - English Language As A Second Language
Mongolian State University
Erdenet, Mongolia06.1997
Skills
- Price Identification
- Customer Relations
- Cooperative Attitude
- Feedback Acceptance
Timeline
Returns Processor
Amazon
11.2021 - Current
Direct Support Professional
North Metro Community Services
05.2013 - 06.2022
Factory Production Worker
Integrated Printing Solution
09.2011 - 05.2013
Accounts Payable Clerk
Vista Staffing Solutions,
05.2008 - 07.2009
Bookkeeper
Benihana
03.2008 - 09.2009
Associate of Science - Accounting And Business Management
LDS Business College
Associate of Arts - English Language As A Second Language
Mongolian State University
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