Summary
Overview
Work History
Education
Skills
Timeline
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Dina Mesa

Hialeah,FL

Summary

A hard-working and professional job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals. Professional in finance with experience in medical billing and collection, managing accounts, and ensuring timely payments. Skilled in invoice processing, vendor management, and reconciliation. Strong focus on teamwork, flexibility, and achieving results in an academic environment. Known for reliability and effective problem-solving in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Accounts Payable Coordinator

Kidney Spa LLC
Miami, FL
12.2023 - Current
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to the year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled account information and reported figures in the general ledger by comparing them to bank account statements each month.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Processed check disbursements and reconciled related ledger.

Data Entry Clerk

Florida Cancer Specialists Research Institute
Miami, FL
05.2023 - 12.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Verified the accuracy of data entered into the system to produce error-free reports.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Reviewed, corrected, deleted, and re-entered data to eliminate duplication of data and maintain data integrity.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments, and remaining balances not covered under policies when applicable.
  • Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances promptly.
  • Filed and updated patient information and medical records.

Medical Support Assistant

Miami Veterans Affairs
Miami, FL
10.2022 - 12.2023
  • Streamlined patient onboarding processes, reducing wait times by 80% and enhancing overall patient satisfaction scores by implementing efficient scheduling techniques
  • Coordinated with a multidisciplinary team to ensure seamless patient care, contributing to a 100% increase in positive health outcomes for veterans
  • Managed healthcare records with precision, achieving 100% compliance with HIPAA regulations while improving data retrieval efficiency for clinical staff
  • Provided exceptional customer service, answering over 80 patient inquiries daily and resolving issues promptly, which led to a 95% increase in patient feedback ratings
  • Assisted in the collection of patient data and medical records for research studies
  • Assisted in the preparation of medical charts, including scanning and filing
  • Maintained a clean and organized work area, ensuring all supplies were stocked and organized
  • Assisted with the scheduling and coordination of patient appointments

Account Manager

Thinkering Kids Therapy
Miami, FL
02.2020 - 03.2022
  • Managed a portfolio of 4 key accounts, resulting in a 100% increase in customer retention
  • Implemented a new sales strategy that led to an 80% growth in annual revenue
  • Collaborated with cross-functional teams to streamline the order fulfillment process, reducing delivery times by 80%
  • Developed and maintained strong relationships with clients, resulting in a 90% increase in upsell opportunities
  • Supported staff with organizing and cleaning up the locker room and pool areas daily
  • Enhanced the Company's reputation by providing exceptional customer service at an individual level
  • Consistently received positive feedback from guests on performance reviews

Patient Access Supervisor

University Of Miami Hospital And Clinics
Miami, FL
03.2010 - 08.2019
  • Established strong relationships with insurance providers through effective communication channels to expedite claim processing activities when necessary.
  • Streamlined patient registration process by implementing efficient workflows and reducing wait times.
  • Served as a liaison between patients, physicians, and administrative staff to address concerns or questions related to registration or billing issues effectively.
  • Improved revenue cycle management by overseeing accurate insurance verification processes, reducing billing errors, and ensuring prompt payment collection from patients.
  • Enhanced patient satisfaction with improved communication strategies and timely resolution of issues.
  • Managed day-to-day operations of the Patient Access department, ensuring all tasks were completed accurately and promptly.
  • Facilitated cross-functional collaboration between departments to streamline processes and provide seamless patient care services.
  • Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
  • Stayed calm under pressure and successfully dealt with difficult situations.
  • Managed day-to-day operations of the Patient Access department, ensuring all tasks were completed accurately and promptly.
  • Implemented performance metrics to track department productivity, identifying areas for improvement and driving overall efficiency gains.

Education

Bachelor of Arts - Health Administration

Florida National University
Hialeah, FL
08.2017

Medical Billing Diploma - Insurance

Technical Career Institute
Miami, FL
11.2001

Skills

  • Accounts payable software
  • General ledger accounting
  • Invoice processing
  • Account reconciliation
  • Claims processing proficiency
  • Effective communication
  • Patient confidentiality practices
  • Team leadership qualities
  • Electronic health records experience
  • Accounts receivable management
  • Financial reporting
  • Denial management strategies
  • Payment posting
  • ICD-10
  • Collections process handling
  • Healthcare reimbursement principles
  • Collections experience
  • Insurance verification
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

Accounts Payable Coordinator

Kidney Spa LLC
12.2023 - Current

Data Entry Clerk

Florida Cancer Specialists Research Institute
05.2023 - 12.2023

Medical Support Assistant

Miami Veterans Affairs
10.2022 - 12.2023

Account Manager

Thinkering Kids Therapy
02.2020 - 03.2022

Patient Access Supervisor

University Of Miami Hospital And Clinics
03.2010 - 08.2019

Bachelor of Arts - Health Administration

Florida National University

Medical Billing Diploma - Insurance

Technical Career Institute

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Dina Mesa