Dina Millican
Devine,TX
Summary
Punctual and honest Cashier Lead with solid background volatile environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Trustworthy and dedicated cashier lead with three years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
WalMart
07.2021 - Current
- Mentored new team members on sales software system operation.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Worked with floor team and managers to meet wide range of customer needs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Developed strong relationships with repeat customers through friendly service interactions.
- Processed both cash and card purchases and returns.
- Processed refunds and exchanges in accordance with company policy.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
Bookkeeping Administrative Assistant
Unison Drilling Inc
09.2016 - Current
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained inventory of office supplies and placed orders.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Matched purchase orders with invoices and recorded necessary information.
- Processed employee and contractor expense reimbursements quickly.
- Entered figures using 10-key calculator to compute data quickly.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Education
No Degree - EKG Technician
US Careers Institute
03.2025
No Degree - Human Resources
Coursera
03.2025
GED -
Paschal High School
Fort Worth, TX06.2019
Skills
- Active Listening
- Basic Mathematics
- Retail Merchandising
- Positive Attitude
- Cooperative Attitude
- Cash Drawer Reconciliation
- Creative Thinking
- Cash Register Operations
- Bank Deposits
- Team Leadership
Timeline
Cashier Team Lead
WalMart
07.2021 - Current
Bookkeeping Administrative Assistant
Unison Drilling Inc
09.2016 - Current
No Degree - EKG Technician
US Careers Institute
No Degree - Human Resources
Coursera
GED -
Paschal High School