Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dina Moustafa

Bronx,New York

Summary

Successful at multitasking in fast-paced financial environments to handle diverse accounting and clerical needs. Familiar with GAAP standards. Good communication, organizational, and project management abilities. Dependable accounting professional acknowledged for reliability, integrity, and quick learning ability.

Overview

5
5
years of professional experience

Work History

Accountant Assistant

Accountant Assistant
10.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Maintained transaction security by verifying payment cards against identification
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Worked closely with shift manager to solve problems and handle customer concerns.

Credit Card Customer Service Representative

Credit Card Customer Service Representative
01.2022 - Current
  • Worked with customers to answer questions, resolve disputes and research discrepancies.
  • Processed recurring automated payments and credit card payments.
  • Assisted with reconciliations and customer communications.
  • Received inbound customer calls related to credit and accounts receivable.

Cashier

Cashier
07.2020 - 04.2025
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes.

Sales Associate

Sales
02.2021 - 03.2021
  • Worked to build relationships with customers and built potential for additional sales
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Engaged customers in social conversations to create pleasant and easy shopping experience
  • Listened to clients and introduced solutions to satisfy business and personal needs
  • Increased sales by offering advice on purchases and promoting additional products
  • Provided positive first impressions to welcome existing, new and potential customers.

Education

Associate of Arts - Accounting And Business Management

Queensborough Community College
Bayside, NY
2025

Bachelor's Degree - Accounting And Business Management

Ain Shams University
Egypt
2023

Skills

  • Bookkeeping
  • Document Coordination
  • Transactions and Cash Handling
  • Managing Multiple Tasks
  • Good Listening Skills
  • Database Administration

Languages

Arabic
English

Timeline

Accountant Assistant

Accountant Assistant
10.2022 - Current

Credit Card Customer Service Representative

Credit Card Customer Service Representative
01.2022 - Current

Sales Associate

Sales
02.2021 - 03.2021

Cashier

Cashier
07.2020 - 04.2025

Associate of Arts - Accounting And Business Management

Queensborough Community College

Bachelor's Degree - Accounting And Business Management

Ain Shams University

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Dina Moustafa